Electronic W-2 FAQs

1. How do I sign up to receive my Forms W-2/W-2c electronically?
In my.SMU.edu, navigate to Employee Self Service > Payroll tile > W-2/W-2c Folder > Consent. Read the instructions, check the box, and click Submit. 

2. Will I automatically get electronic Forms W-2/W-2c?
You must first submit your W-2/W-2c consent via Employee Self Service in my.SMU.edu. All Forms W-2/W-2c issued to you after you submit your consent will automatically be available electronically. 

3. What happens if I do not consent to receive my Forms W-2/W-2c electronically?
SMU has engaged ADP, a third party provider, to print your Forms W-2/W-2c on paper and mail them to you. Be sure to keep your Home and Mailing addresses updated in my.SMU.

4. When will I have access to my electronic Form W-2/W-2c?
The Forms W-2 must be available to you by the IRS deadline. However, electronic W-2s will be posted online mid-January, approximately one or two weeks earlier than the paper forms will be mailed. 

5. How do I access my electronic Forms W-2/W-2c?
In my.SMU.edu, navigate to Employee Self Service > Payroll tile > View W-2/W-2c Forms.

6. What are the advantages of electronic Forms W-2/W-2c?
The advantages of electronic Forms W-2/W-2c include:
  • Secure delivery of W-2 information
  • Efficient delivery method, avoiding the delays and errors that can occur with traditional postal delivery
  • Earlier access to W-2 information (online access will be available earlier than the paper forms will be mailed)
  • Access to view and print copies of your W-2/W-2c as often as needed, at your convenience

7. How are my electronic Forms W-2/W-2c secured?
Access to your W-2 information is protected by your SMU network username and password.

8. Will I receive confirmation of my consent to receive electronic Forms W-2/W-2c?
Yes, an email confirmation will be sent to your “Campus” email address from my.SMU.edu, as soon as you submit your consent. If you do not see the email in your Inbox, please check your Junk Mail folder.

9.  Will I still receive paper Forms W-2/W-2c if I consent for electronic forms?
No. If you consent to receive your Forms W-2/W-2c electronically, SMU will stop sending you paper forms. However, you can print, download, and/or save your electronic W-2.

10. How will I know when my Form W-2 is available in my.SMU?
An email confirmation will be sent to your “Campus” email address from my.SMU.edu when your Form W-2 is available. It will be available by, but probably much earlier than, the IRS deadline.

11. Do I have to submit my consent each year to keep receiving my Forms W-2/W-2c electronically?
No. Your consent for electronic Form W-2/W-2c will remain in effect until you withdraw the consent, or if this service is not supported in a future tax year.

12. Does my consent expire?
No. Your consent for electronic Form W-2/W-2c will remain in effect until you withdraw the consent, or this service is not supported in a future tax year.

13. How do I cancel my consent for electronic Forms W-2/W-2c?
In my.SMU.edu, navigate to Employee Self Service > Payroll tile > W-2/W-2c Consent. Read the instructions on how to withdraw your consent, check the box, and click Submit.

14. How do I instruct SMU to start sending me paper Forms W-2/W-2c again?
To withdraw your consent for electronic W-2s, in my.SMU.edu, navigate to Employee Self Service > Payroll tile > W-2/W-2c Consent. Read the instructions, check the box, and click Submit.

15. Will I receive confirmation of my consent withdrawal for electronic Forms W-2/W-2c?
Yes, an email confirmation will be sent to your “Campus” email address from my.SMU.edu, as soon as you submit your consent withdrawal. If you do not see the email in your Inbox, please check your Junk Mail folder.

16. How will I receive information about my Forms W-2?
Emails will be sent to your “Campus” email address on file in my.SMU.edu

17. I printed my Form W-2 but cannot find it. Can I print it again?
Yes, you may view and print your electronic Form W-2 as often as you want, at your convenience. 

18. When I click on the link to my Form W-2, the document does not open.
Make sure your pop-up blockers are turned off for the my.SMU.edu website. Refer to the information on OIT’s website for instructions on how to manage your pop-up blockers.

19. Will my electronic Form W-2 look the same as the paper version?
The electronic W-2 will contain all of the same (required) information, but if you print your electronic Form W-2, it will be formatted for letter-size paper.

20. What happens if my employment terminates before this year's Form W-2 is available?
If your employment terminates before this year's Form W-2 is available, your Form W-2 will be mailed to you by ADP, SMU's third party administrator. Be sure to review your Home and Mailing addresses in my.SMU and update appropriately.