The Program in Dispute Resolution requires completion of 21 graduate credit hours (7 classes). Coursework comprises descriptive readings, observations, simulated exercises, and discussion.
The following three courses (nine credit hours) are required and must be completed concurrently (at least one per term) with elective courses until all three of the required courses are completed:
What happens when one party in a conflict wants something that another party resists doing or giving? Conflict can arise in groups, between individuals in many different settings. The focus of this course will be on the psychological context of negotiation, the personal and social influences on the parties in negotiation, and the impact of these conditions and behaviors on the outcome.
Investigates the dynamics, benefits, constraints, and essential skills needed in third-party intervention to facilitate a constructive resolution of conflict. In addition, the mediation process is defined, and the history, development, and theory of conflict resolution in negotiation is examined.
Explores the communication skills, the recognition of competitive and cooperative communication styles, and the techniques necessary to break an impasse. Students will learn how to create an atmosphere that fosters negotiation, to manage difficult situations, and to mediate win-win situations.
Four electives (twelve credit hours) are also required. The following list is not a comprehensive listing, but gives an idea of available topics which will vary by term:
Designing Dispute Resolution Systems (3 credit hours)
Employment Law (3 credit hours)
Engaging in Conflict (3 credit hours)
Advanced Engaging in Conflict using Current Events (3 credit hours)
International Conflict Management (3 credit hours)
Generational Conflict (3 credit hours)
Organizational Consulting Skills (3 credit hours)
Gender and Culture in Dispute Resolution (3 credit hours)
Advanced Negotiation (3 credit hours)
Arbitration (3 credit hours)
Neuroscience: The Role of the Brain in Emotion, Collaboration and Conflict (3 credit hours)
Communication and Dispute Resolution (3 credit hours)
Conflict Coaching (3 credit hours)
Workplace Conflict Management (3 credit hours)
Organizational Change Management (3 credit hours)
Domestic Relations (Family Mediation) (3 credit hours)
Role of the Ombuds in Organizational Conflict (3 credit hours)
Team Building Theory and Practice (3 credit hours)
Assessment and Interviewing (3 credit hours)
Transitional and Developmental Coaching (3 credit hours)
Performance Coaching (3 credit hours)
Using Online Dispute Resolution Tools (3 credit hours)
Restorative Justice (3 credit hours)
Advanced Mediation (3 credit hours)
Independent Study (up to 3 credits)