Damage and Charge Appeal

While Residence Life & Student Housing (RLSH) expects some wear and tear as students live in their rooms, damage to rooms and common areas beyond normal wear and tear are charged to residents. Damage to common areas are split among all residents of the community or unit.

Examples of damage charges and fees are available for reference.

  • If a student is charged for damages, an email is sent to the student's SMU email address.
  • Appeals must be received within 30 days by sending an email to the resident's Residential Community Director (RCD). Use the RLSH staff directory to find your RCD's email. 

Please allow 7 to 10 business days for a decision. Decisions will be emailed to the student’s SMU email address.