Residence Life & Student Housing

Maintenance Request Process

Residents may submit requests for maintenance using the Facilities Planning and Management Work Order system.
To submit a request:

  • Go to the Work Order website, click on Residence Hall Work Request and log in with SMU ID and password if prompted
  • Select your building in the drop down
  • Select your
  • Enter your name, phone number, SMU email address and the description of the request.
  • Click Submit Request when completed.

Example of help desk screen: