Residents may submit requests for maintenance using the Facilities Planning and Management Work Order system.
To submit a request:
- Go to the Work Order website
- Select Main Campus in the first drop down.
- Select your Building, then select your room or the room affected.
- Enter your name, phone number, SMU email address in the appropriate spaces.
- Enter a description of the request or problem. Provide as much information, including your room number, in the description of the request.
- Click Submit Request when completed.
If you are having issues with your room temperature or thermostat, follow the similar process using the Hot/Cold request form.
Example of help desk screen: