Academic Issues

Common questions

COVID-related questions

Resource guides

For questions about courses:

  • Approach your instructor directly. Every syllabus has required contact information.
  • For additional support, reach out to the department chair for the course. A current list of department chairs can be found here.
  • Common questions include missed assignments or exams, grading policies, or disputes about grades.

    Need more answers? Contact the department chair.

    For questions related to COVID:

  • Approach either your instructor or department chair, as they will either have the answer or know which office on campus to contact for information.
  • current list of department chairs can be found here.
  • Since many of these guidelines are new, you can also find information here: Mustang Strong

    Need more answers about COVID? Email:

    For additional support:

    Please know that many offices partner with instructors and department chairs to support students. They are here to help you.  


    Need to talk further? Please contact an Academic Skills Specialist at the A-LEC (214-768-3648) or you may schedule an appointment.