OIT Technology News: Summer 2018 Edition

In this edition of OIT's Technology News, we highlight the new IT Help Desk Knowledge Base, a newly launched Information Security site, the return of Canvas Boot Camp, the MOS certification jump start, plus much more.
Privacy Is Dead, Now Where’s My Inheritance

When did Privacy die?  People worry about privacy related to the Internet, but this was only the first time we noticed that our attitudes about privacy were changing. There were two major events that most likely started this...
IT Help Desk launches new Knowledge Base

It is minutes after the IT Help Desk has closed for the day and something happens with your computer. If there was just some way you can easily find the answer yourself and take care of it. Well, now there is - The OIT Knowledge Base!
Canvas Bootcamp Returns August 15, 2018

Block out August 15, 2018 on your calendar and join us for the return of the Canvas Boot Camp. Get started with Canvas or get a nice refresher with these one-hour sessions.
LANDesk is Now Ivanti: What to Expect

LANDesk was recently acquired by Ivanti, an international IT asset management company. Here are some of the changes that you will eventually see with transition.
Security Site Update Kicks Off OIT Web Refresh Project

This week, the Office of Information Technology (OIT) launched a refreshed site for Information Security at smu.edu/infosec. The site has been updated with new content, easier navigation, and is now more mobile friendly. This launch is just the beginning of a refresh for the entire OIT website.
Canvas Corner
Canvas Corner: May 2018 Edition

This month in Canvas Corner, we discuss the new features and enhancements available in Canvas. This month, we cover new WalkMe guides, the new TurnItIn Plagiarism Framework, and the teacher’s mobile app updates.
Get Microsoft Certified This Summer!

Many of our staff express an interest in the Microsoft Office Specialist Certification [Pilot] program. Continually, we hear, "But, I need someone to do this with…" This summer we are providing a collaborative opportunity to help you boost your learning and get certified!
Campus digital signage server to be updated this summer

This summer, OIT will be working to upgrade the campus digital signage server to the latest on-premise release, Appspace 6.3. The update will enable some new features like Cards, Channels, and new content libraries.
Windows 10 Deployed to Classrooms This Summer

While Windows 10 is the standard OS for faculty and staff computers, we have kept Windows 7 as the standard throughout all labs and classrooms to provide a consistent experience for faculty and students in these spaces. Over this summer, all managed computer labs and classroom instructor stations will be upgraded to the latest OS.
MOS Certifications Provide Edge

Dr. Nancy Campbell with the sociology department is using the Microsoft Office Specialist (MOS) certification program to integrate the Dedman Edge directly into her courses. Giving them an edge in career preparedness.
CylancePROTECT now safeguards your home computers

CylanceProtect@Home allows you to safeguard your personal computers from malware, ransomware, and other cyber-attacks with the same caliber of protection used at work.
Crashplan Pro Deployment Expanding in 2018

CrashPlan Pro, SMU’s enterprise desktop backup solution, available for faculty/staff computers for years on an opt-in basis is moving to auto-enrollment.
Talking About Cybersecurity

At this year's Association of Governing Boards (AGB) annual meeting, many conversations revolved around the sharing of cybersecurity information with boards. Our CIO Michael Hites shares some of his thoughts on "Talking to Your Board About Cybersecurity." .