Office of Information Technology

SMU Software Delivery Methods

LANDesk Deployment Portal

LANDesk LogoAll OIT Managed computers should have the LANDesk inventory agent installed by default.  This agent not only provides inventory tracking, but also assists in software deployment.  Applications that are available for faculty and staff to install without any additional cost are published to the deployment portal whenever possible.  This allows faculty and staff to install the software as needed and to choose the time of installation.

Accessing the Deployment Portal (Windows OS)

  1. Click Start
  2. Click Programs
  3. Locate the LANDesk Management Folder
  4. Select LANDesk Workspaces
  5. Log in with your SMU ID and password, if needed.
  6. Click on the "hamburger" menu in the top left and select Software Catalog. The Software Catalog will display all available applications for your computer.
  7. Click the Install button under each application you will to install. 
  8. Leave the LANDesk application open while the software installs.
  9. Restart your computer after the software has completed being installed.

Accessing the Deployment Portal (Mac OS)

  1. Click the Chevron icon in the upper right menu bar
  2. Select LANDesk Workspaces
  3. Log in with your SMU email and password, if needed.
  4. Click on the "hamburger" menu in the top left and select Software Catalog. The Software Catalog will display all available applications for your computer.
  5. Click the Install button under each application you will to install. 
  6. Leave the LANDesk application open while the software installs.
  7. Restart your computer after the software has completed being installed.

If the deployment portal does not appear or does not list any applications, you may need to reinstall the LANDesk agent. Please contact the IT Help Desk for assistance at 214-768-HELP or help@smu.edu.