SMU Email ( remains the primary source of communication especially during the time of remote learning.  Please be sure to check your email daily.  To access your email or view configuration instructions for mail clients, visit

Zoom ( will be used heavily by faculty to deliver lectures and facilitate group interaction.  Zoom can be installed on computers, phones and tablets simply by going to or the appropriate app store.  Although not required, it's helpful to have a webcam with a built in microphone to participate in the virtual face to face meetings. Be sure to familiarize your self with how to mute your audio and toggle between the video feeds and shared content.  For more information visit (URL)

Canvas ( is the learning management tool used by a majority of the faculty.  During this time, Canvas will become even more critical for keeping you informed, managing assignments, posting files and videos and for class discussions. 

If group projects are assigned as part of your curriculum, you might also find Teams a very useful tool ( or Box ( for file collaboration. 

Campus Labs and Software

Many software vendors are making their software available to students for free during the next several weeks. Additionally, we are providing remote access to many of our campus labs for students to complete required assignments. 

  • Microsoft Office:  The entire office suite is available to you via 
  • Adobe Creative Suite: For the next several weeks, you will have free access to the adobe creative suite.  Download the software from and then activate the software with your SMU credentials ( click here for instructions)
  • Apps.SMU ( offers remote access to a variety of software.  There is a limited number of concurrent licenses available on Apps.SMU. 
  • Matlab, SAS, and SPSS are available for students.  Visit for more details.

Remote Desktop Connections to a Lab Computer

Although it is not the most elegant solution, we have configured many of the labs to allow students to remote into the computers during this period of disruption. 

  1. You will need to connect first through the SMU VPN (,
  2. identify the software or the lab location you wish to use via the report on the wiki
  3. and then remote into the machines that have the software installed. 

It may take several attempts to locate a computer that is not in use.  Detailed instructions are located on our Wiki.