Canvas LMS Technical Assistance and Support

IT Help Desk

On-Campus Technical Assistance and Support

If you have questions or are experiencing trouble with any of the University provided services, you can contact the IT Help Desk.

Support is provided through the following channels:

Canvas LMS

24/7 Technical Assistance and Support

If you have questions or are experiencing trouble with this service, you can contact Canvas support directly by clicking on the Help icon in Canvas.

Support is provided through the following channels:

Academic Technology Support

The school-specific Academic Technology Services Directors provide can provide guidance and assistance with academic technology such as Canvas, Panopto, Zoom, Qualtrics, and other university resources. For immediate assistance, contact the OIT help desk directly. 

Academic Technology Services Directors

Cox School of Business Dr. Christina Churchill
Dedman College of Arts and Sciences Faye Walter
Dedman College of Law James Pan
Lyle School of Engineering Merlin Wilkerson
Meadows School of Arts Mousumi Tanha
Perkins School of Theology
James Pan
Simmons School of Education & Human Development Dr. Jennifer Culver
SMU Guildhall Levi Sterling