Course Management & eLearning Solutions Specialist
firstname.lastname@example.org | 214.768.1879
For the past several years, Steve Snider has served as the primary escalation and support representative for SMU's various learning management systems, Blackboard and Canvas. He is a certified course management system administrator and served to originally implement course management technologies at SMU. While maintaining relationships with academic units and faculty members across campus, Steve has lead group training sessions and webinars for both Blackboard and Canvas, serves as a coach to OIT colleagues in understanding learning systems, and he continues to provide one-on-one consultations for the course management and eLearning systems.
Steve has been a key component in of the development of academic technology services in at SMU for over twenty years. Steve initially came to SMU to manage the newly created Digital Commons, a former collaborative space where faculty learned and experimented with new technologies (what would now be called a Maker-space), under the Norwick Center for Media and Instructional Technology (CMIT). Over the years, his role has evolved and adapted based upon the ever-changing world of educational technology. His experience includes managing computer labs, providing web design support in the early days of the web, assisting in the creation the SMU STARS Program, training both faculty and students in the use of new academic solutions, transitioning the University's major LMS platforms (twice), and more recently, providing support to faculty in the use of WebCT, Blackboard, and now Canvas. Steve’s specializations include: Blackboard, Canvas, Turnitin, ExamSoft, and EvaluationKIT
Prior to his joining SMU in 1994, Steve administered an Octel voicemail system at a small call-center, and provided training and administration for the system. In the late 80’s, Steve spent seven years supporting desktop databases, Lotus 1-2-3 and Aldus Pagemaker for the new Macintosh computers at Trammell Crow Company.