Radio Shack’s financial woes

SMU Business Professor Ed Fox, an expert in retail marketing and consumer shopping behavior, talks about Radio Shack’s financial woes and the company’s recent earnings report.

By Barry Shlachter
The Fort Worth Star-Telegram

But now the Fort Worth-based consumer electronics pioneer finds itself tethered to a bygone era, with its 4,000 company-owned stores as much a burden as a benefit, its website delivering only modest returns in this cyber age and competitors — from behemoths like Amazon.com and Wal-Mart to wireless providers — attacking on all fronts. The company warned recently that bankruptcy could be near if it can’t secure new financing . . . 

Observers cite numerous reasons for the steady decline, including missed and squandered opportunities. 

“Call it death by a thousand cuts,” said Ed Fox, who teaches marketing at Southern Methodist University’s Cox School of Business. “RadioShack is left with all these stores and not much differentiation” from big-box rivals and category killers like Best Buy.

“And the market for hobbyists and do-it-yourselfers has evaporated,” said Fox, a West Point-trained engineer-turned-professor. “Unlike the first small computers that arrived as kits, you simply cannot open most consumer electronic devices and work on them.”

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