How do I reset my SMU password?
You may reset your password online using the OIT Password Reset Tool, or by calling 214-768-4357. You may also request assistance via chat here.
Who do I contact if I am unable to access the video lectures?
You may submit a request for help here (you will need to use your SMU ID and password to login and submit a ticket). If you are unable to login, you can also email email@example.com and request assistance.
Who do I contact about exams if I have a question?
Please email firstname.lastname@example.org and we will be happy to assist.
After the first term, how do I register for my classes as a LOGin distance student?
Distance students can self-enroll through my.SMU using your SMU ID and password.
How do I add/drop a course?
To add/drop a class before the deadline
, simply log on to my.SMU
to make the change. After the deadline, contact Janis Jessen at email@example.com
to discuss your options for such changes. Please note that if you are only enrolled in one course and want to drop, see the next section under 'Withdrawal from the University'.
A student may drop a course with a grade of W within approximately 8-10 weeks of Spring and/or Fall term, and 5-6 weeks for Combined Summer term. After that deadline date, students may not drop a class. All schedule changes must be processed within the deadline dates specified in the university calendar. You may verify your course schedules by logging on to my.SMU.
As a LOGin distance student how do I complete labs?
At the graduate level, some courses do have labs attached to them. If there are no distance education sections (498 or 401), then it is not possible to take this course as a LOGin distance student.
If there is only section 418, then the student must have the ability to come to campus and do the lab.
If all the distance sections exist for this course, then the instructor has some arrangements for the lab component and the LOGin distance students. The interested student should contact the instructor to find out how they would fulfill the lab requirements.
It is important to note that all graduate programs at the Lyle School of Engineering can be completed by LOGin distance education with no campus visits required.
Have questions on Lyle’s military education policy and benefits?