Staff Resources - Fondren, Hamon, DeGolyer

Help Tickets & Support

Open a new help ticket

When to submit a help ticket:

Submit a ticket for assistance with your computer, technology equipment, or requests related to library products such as Alma, Primo, ILLiad, CONTENTdm, EZProxy, MediaBank, etc.To report a design or display issue or a problem with the search box: Submit a help ticket

What happens when you submit a ticket?

A trained person will route your request to the group of people who can assist you.

General Requests

Request help with your computer, printer, etc.

Open a general help ticket

SMU Libraries Website Updates

DeGolyer Library Pages Email degolyer@smu.edu
Digital Collections Pages
Email Margaret Cybulski
Fondren Library Pages Email Odette De Jesús Martí
Friends of the SMU Libraries
Email Cindy Ruppi
Hamon Arts Library Pages Email LaGail Davis
Staff Resource Pages Email Carol Miller
Technology Services Pages Email Carol Miller