Late Payment Fee Dispute

Please allow up to 3 weeks for reply to your dispute.

A late fee cannot be reversed if:

  1. It is after the end of the term.
  2. The account balance has not been cleared.
  3. The payment was posted after the invoice (bill) payment due date.
  4. Account has received a late payment fee before.
  5. Account has received a late payment fee reversal before.
  6. Financial aid was accepted late by the student.
  7. The loan process was not completed for the funds to be applied to the account by the payment due date.
  8. Payment due date was missed because of travel.
  9. Taxes were filed late.
  10. A wire transfer from out of the country caused a payment delay.
  11. Enrolled in a payment plan after the SMU due date.

Please review the dispute-eligibility policy (above) before completing the following form:

Requests must be made by the student

REASON (must provide supporting documentation)