OIT Technology News: April 2011

OIT Newsletter: April

OIT Tech News: April 2011 (Continued)

Email Changes: May impact Office 2003 users

On April 20, IT will introduce two minor changes to the email environment. These changes will impact those users with Office 2003 where Outlook is configured with the Native Exchange settings.

The first change is to decommission the server which previously hosted Public Folders. Over the past 6 months, IT has eliminated all of the previous public folders, migrating those to either Inside.SMU or Resource Accounts. Office 2003 was tightly integrated with the public folder environment. Once the server is removed, Outlook 2003 users will see an error and fail to connect to the Exchange server. The recommended solution is to upgrade to Office 2010.

The second change will provide greater email security for Outlook Exchange connections by requiring MAPI Encryption. This setting is built in to Office 2007 and Office 2010. However it is not enabled in 2003 by default. Therefore, Office 2003 clients will be unable to connect to the server until they modify the configuration of their email client or upgrade to the latest Office Suite.

We strongly recommend anyone running Office 2003 to upgrade to Office 2010 as soon as possible. Office 2003 is no longer being patched and maintained by Microsoft. Therefore, upgrading will not only provide enhanced functionality but also increased security.

  • If you are a current faculty or staff member, you may purchase Office 2010 for home use from the SMU Computer Corner for $15.
  • All SMU Office computers should be upgraded at this time. If your office computer is still running Office 2003, please contact the Help Desk to receive the Office upgrade.
  • If you choose to remain on Office 2003, you will need to select a different Outlook configuration. IMAP, POP and Outlook Anywhere will continue to work even after this feature is enabled. Only those configurations that utilize VPN and a direct Microsoft Exchange Connection will cease to connect once the setting has been changed on the server. For instructions on the various configuration options, visit http://www.smu.edu/BusinessFinance/OIT/Services/Email.aspx.

Office 2007 and Office 2010 should have the MAPI Encryption setting enabled by default. However, if you are using these clients, you may wish to double check that this feature is enabled.

  1. Click Tools
  2. Click Email Accounts
  3. Double click on your Exchange account
  4. Click the Security tab
  5. Ensure that Encryption is checked.
  6. Click OK

Email Changes: May impact Office 2003 users

On April 20, IT will introduce two minor changes to the email environment. These changes will impact those users with Office 2003 where Outlook is configured with the Native Exchange settings.

The first change is to decommission the server which previously hosted Public Folders. Over the past 6 months, IT has eliminated all of the previous public folders, migrating those to either Inside.SMU or Resource Accounts. Office 2003 was tightly integrated with the public folder environment. Once the server is removed, Outlook 2003 users will see an error and fail to connect to the Exchange server. The recommended solution is to upgrade to Office 2010.

The second change will provide greater email security for Outlook Exchange connections by requiring MAPI Encryption. This setting is built in to Office 2007 and Office 2010. However it is not enabled in 2003 by default. Therefore, Office 2003 clients will be unable to connect to the server until they modify the configuration of their email client or upgrade to the latest Office Suite.

We strongly recommend anyone running Office 2003 to upgrade to Office 2010 as soon as possible. Office 2003 is no longer being patched and maintained by Microsoft. Therefore, upgrading will not only provide enhanced functionality but also increased security.

  • If you are a current faculty or staff member, you may purchase Office 2010 for home use from the SMU Computer Corner for $15.
  • All SMU Office computers should be upgraded at this time. If your office computer is still running Office 2003, please contact the Help Desk to receive the Office upgrade.
  • If you choose to remain on Office 2003, you will need to select a different Outlook configuration. IMAP, POP and Outlook Anywhere will continue to work even after this feature is enabled. Only those configurations that utilize VPN and a direct Microsoft Exchange Connection will cease to connect once the setting has been changed on the server. For instructions on the various configuration options, visit http://www.smu.edu/BusinessFinance/OIT/Services/Email.aspx.

Office 2007 and Office 2010 should have the MAPI Encryption setting enabled by default. However, if you are using these clients, you may wish to double check that this feature is enabled.

  1. Click Tools
  2. Click Email Accounts
  3. Double click on your Exchange account
  4. Click the Security tab
  5. Ensure that Encryption is checked.
  6. Click OK

Technology Spotlight: Academic Technology 

In this edition of Technology News, we’d like to introduce you to the Academic Technology Services Team. Academic Technology Services provides specialized support for instructional technology.  They provide Blackboard training and support, Statistical and Research consulting, multimedia and web assistance and more.

Brad Boeke serves as the Director of Academic Technology Services.  He has worked at SMU for the past three years.  His favorite technology gadgets are his Apple TV and his Mac Book Pro.  One of the strangest jobs he's had was as a mover with an art packing and trasnportation company in New York.  In the midst of trasnporting mutli million dollar art pieces, Brad was able to peek behind the scenes in major museums and galleries, meet famous artists in their studios and tour weathy collectors' beautiful homes!  His role at SMU offers a different learning experience.  He truly enjoys working with all the people on campus and discovering how people are using technology.  One thing you may not know about Brad, is that he is an excellent cook.ATS Group

Steve Snider has worked at SMU for the past 17 years.  He is the Blackboard guru on the team and truly enjoys solving unusual Blackboard issues!  His favorite technology gadget is his iPhone.  The strangest job he had was working for Chuck Howley Uniform Rental.  He wrote RPG II for an IBM System/3 to keep track of Mr. Howley's pure bred cattle.  Steve collects hats, enjoys old TV westerns, and going to a shooting range to fire his pistols.

Ian Aberle has worked at SMU for 15 years.  He supervises the STAR students and provides multimedia support.  His favorite gadgets are his Classic KitchenAid Stand Mixer or his iPad. "That thing can do just about anything… except mix my dough for pie crusts or grate cheese. Guess I have to use my KitchenAid for that :-)"  His strangest job was working in a restaurant where he was responsible for checking the food before sending it out to the table.  He enjoys working with the students and loves their creativity and talent.  A surprising fact about Ian is that he is an avid photographer.  He spends his vacation time traveling Europe photographing American dance companies at the Tanzsommer dance festival.  He has won several awards for his photos, including recently the KERA Art & Seek Photo of the week and the SXSW Photowalk Contest. 

Shirlene Pearson serves as the Statistical and Research Consultant. She has worked at SMU for 12 years.  Her favorite technology happens to be Visual Studio.  She enjoys the interaction with facutly and staff that her current job affords.  Shirlene's surprising fact is that she composed a piano solo at the age of 8 and played it on the radio.