Frequently Asked Questions
Registrar's Office
- Obtaining a Schedule of Classes (SOCL)
- Obtaining an Academic Transcript
- Receiving my Grades
- Obtaining my Access.SMU Password
- Changing my Address
- Office Hours and Location
- Processing an Add/Drop
- Filing for Graduation
- Changing my Major
- Changing a Grade
- Obtaining Enrollment Verification
- How to Enroll
- Withdrawing from SMU
- Auditing a Course
- Receiving Credit for Transfer Courses
- Taking a Pass/Fail Course
- Obtaining an Academic Catalog
Additional questions can be e-mailed to registrar@smu.edu.
Please allow a couple of days for a response.
Q1. How do I obtain a schedule of classes(SOCL)?
A1. There are no printed versions of the Schedule of Classes available. The course offerings are available on Access.SMU--Class Search (https://access.smu.edu) along with the web version http://www.smu.edu/registrar/ under Class Schedule Information for the designated term.
Q2. How do I request an academic transcript?
A2. Students and alumni may request official transcript on-line or in person. Currently enrolled students may request Unofficial transcripts through Access.SMU.
Q3. How do I receive my grades?
A3. Grade sheets are entered online by instructors and
are posted daily. Grades may be viewed the
next day using Access.SMU.
Access.SMU can be accessed by clicking on the link above or by typing in the web
address: https://access.smu.edu/.
Your login ID required is the 8-digit number on your student ID card. For
help on logging into Access.SMU please link to the following web site: Access
Help. Due to this new online implementation of grades, grade
information is NOT given out over the phone and official grade reports are NOT
mailed to the student's permanent address.
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Q4. How do I obtain my Access.SMU Password?
A4. Once a student has been admitted to the
University, the student will have an email account and password generated.
These letters will be mailed to the student. If
you are a continuing student and have forgotten your password, you will need to
contact the Help Desk at 214.768.HELP or helpdesk@mail.smu.edu.
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Q5. How do I change my address?
A5. Updates to the student’s home, mailing, and
billing addresses should be made by using Access.SMU under “Your Portfolio.”
Each student must provide the University Registrar with a current home address,
telephone number, a local mailing address as well as the name, address, and
telephone number of a designated emergency contact.
To change a parent address, complete the form located on the web.
You can get the form by clicking
here.
Please print a copy of them form, complete it, and mail it to the PO Box
indicated on the form.
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Q6. What are your office hours and location?
A6. University Registrar is located on ground floor
of Laura Lee Blanton Student Services Building. Office hours are 9:00a.m. to 4:00
p.m., Monday, Tuesday, Thursday, Friday, and 10:00a.m. to 4:00p.m. on Wednesday.
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Q7. How do I process an Add/Drop?
A7. Students wanting to change their course schedules
are encouraged to seek assistance from their advisor when considering dropping
or adding a course.
Add/Drops can be processed by using Access.SMU.
If a department approval is required, the student will need to go to the
designated department to receive permission.
The student’s ID will be entered in the appropriate class thus giving
the student the ability to add that class on Access.SMU.
If an override is needed, the student will need to come to the Enrollment
Services Service Desk on the ground floor of Laura Lee Blanton Student Services
Building.
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Q8. How do I file for graduation?
A8.Students must file an Application for Candidacy to Graduate form
with their academic dean during the term in which they are scheduled to complete
all degree requirements. Applications should be filed by the deadline date in
the University Calendar. If the student is working toward more than one degree
objective, an ACG needs to be filed with each school of record. For example, a
student working toward a BA in Dedman and a BM in Meadows needs to see the
academic dean for Dedman College and Meadows. Applications cannot be accepted
after the graduation date.
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Q9. How do I change my major?
A9. Changes to school, major, minor, classification, degree, multiple
curriculum, catalog years and anticipated graduation date can be made by
contacting the student's academic dean.
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Q10. How can I change a grade?
A10. A grade change must be initiated by the instructor who taught the
course and authorized by the department chair and course dean. Once the grade
change form is received in the University Registrar's Office, the change is
processed usually that same day and the student can view it the next day using
Access.SMU.
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Q11. How do I request enrollment information?
A11. Students may request an enrollment verification by mail, fax, or in person. Request should include full name while enrolled, student ID#, SSN, date of birth, last date enrolled, information to be verified, address where verification is to be sent, and student's signature. Processing time is normally 2 days. There is a $9.00 charge for enrollment and degree verification from third party requests. You may pay by check, money order, Visa or MasterCard, or purchase order. Please include payment with your request.
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Mail: University Registrar's Office, PO Box 750181, Dallas, TX 75275-0181
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Fax: (214) 768-2507
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Phone: (214) 768-3417
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In Person: Laura Lee Blanton Student Services Building
Enrollment Services Service Desk, Ground Floor
9:00 a.m. - 4:00 p.m. Monday, Tuesday, Thursday and Friday
10:00 a.m. - 4:00 p.m. Wednesday
Students are required to show photo identification if picking up their
enrollment verification. If a verification is to be released to a third party,
written authorization from the student is required. Parents can obtain their
student's enrollment verification provided they have a written authorization
from their student or a signed affidavit stating that the student is their
financial dependent according to IRS regulations.
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Q12. How do I enroll?
A12. New and Readmitted students begin with the Admissions office or admitting school for matriculating/deposit/transcript clearance. Following acceptance, students are given a date to meet with their advisor.
- Undergraduate Students:
- Reception Desk on Second Floor of Laura Lee Blanton Student Services Building, (214) 768-2058
- Evening Degree Students:
- Reception Desk on Second Floor of Laura Lee Blanton Student Services Building, (214) 768-2058
- Non-Degree/Visiting Students:
- 6410 Airline Road, (214) 768-4272
- Graduate/Professional Students:
- Arts- 1120 Owen Arts Center, (214) 768-3765
- Business-
- MBA 125 Fincher, (214) 768-2630
- EMBA 125 Fincher, (214) 768-3154
- Dedman - 336 Dallas, (214) 768-4345
- Engineering - 315 Caruth Hall, (214) 768-3037
- Law - 125 Storey Hall, (214) 768-2552
- MLA - 6410 Airline, (214) 768-4273
- Theology - 203 Kirby Hall, (214) 768-2152
Instructions for web registration and other enrollment procedures can be located on the Registrar's home page at: http://www.smu.edu/registrar
Q13. How can I withdraw from the University?
A13. Instructions regarding withdrawal procedures can
be located on the Registrar’s Home Page (http://www.smu.edu/registrar/).
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Q14. How do I audit a course?
A14. You can
download the web form by clicking here.
Audit course instructor's
signature/approval is required on the form as well as Academic Dean or Records
Office, Student Financial Office, and University Registrar's Office. Auditor must pay the audit fee in the
Student Financial Services before attending any classes. Bring completed form to
the Enrollment Services Service Desk, Ground Floor in the Laura Lee Blanton
Student Services Building.
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Q15. How do I go about receiving credit for transfer courses?
A15. Undergraduate students can transfer no more than 15 hours to SMU
from accredited colleges and universities once they have matriculated at SMU.
Petitions to attend another college or university must be completed and approved
in advance by the chair of the department that offers the course at SMU as well
as the student's advisor and academic dean. Petition forms are available in the
undergraduate academic deans' offices. Permission may be denied for educational
reasons. Following the completion of the work, the student is responsible for having an
official transcript sent directly to the University Registrar's Office, Southern
Methodist University, PO Box 750181, Dallas, TX 75275-0181. Graduate/Professional students need to contact their academic dean regarding
transfer credit policy.
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Q16. How can I take a course Pass/Fail?
A16. Students may take one course per semester on a Pass/Fail basis.
The maximum total credits with a grade of pass which may count toward a degree
is 12 hours. Students must indicate intention to take course Pass/Fail no later
that the twelfth day of classes (the fourth day in summer terms) by filing a
form available in their academic dean's office. If a course is graded Pass/Fail
for all students by departmental policy, a declaration by the student is not
required. A failed course cannot be repeated on a Pass/Fail basis, except for
the courses designated as Pass/Fail courses. Students should consult their
advisors/academic deans before declaring the Pass/Fail option for any course, as
some courses may not be taken Pass/Fail.
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Q17. How do I obtain an academic catalog?
A17. Prospective students obtain a catalog by clicking here for the online catalog.
Graduate/Professional Students:
- Arts- 202 Umphrey Lee Center, (214) 768-3765
- Business-
- MBA 125 Fincher, (214) 768-2630
- EMBA 125 Fincher, (214) 768-3154
- Dedman- 336 Dallas, (214) 768-4345
- Engineering- 101 Caruth, (214) 768-3062
- Law- 125 Storey Hall, (214) 768-2552
- MLA- 6410 Airline, (214) 768-4273
- Theology- 203 Kirby Hall, (214) 768-2152
Continuing students obtain a catalog from their academic dean.
- Undergraduate Students:
- Arts- 202 Umphrey Lee Center
- Business- 252 Maguire
- Dedman and Evening Degree- 109 Clements
- Engineering- 134 Embrey
- Summer Studies- 6410 Airline
- Graduate/Professional Students:
Additional questions can be e-mailed to registrar@smu.edu. Please allow a couple of days for a response.


