How to Update Personal Information

Address Changes

Phone Number Changes

Marital Status Changes

Name Changes

Other Personal Information Changes

 

 

 

Address Changes

How to change your home or mailing address online:

  • Go to Access.SMU and log in

  • Click on Employee Self-Service

  • Click on Personal Information

  • Click on Change Address

  • Scroll down the page and click on Update or Correct Your Current Address

  • Type in the new information and click Save

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How to change your home or mailing address by completing a form:

How to change your business address:

  • Go to Access.SMU and log in

  • Click on Self-Service

  • Click on Personal Information

  • Click on Personal Information Summary

  • Review your business address

 If your address is incorrect you have the ability to correct it through self-service.

  • Click Correct Business Address

  • Choose from the options and click save

  • If you are unable to correct your address please send an email to Human Resources with your SMU ID number and your correct address

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Phone Number Changes

How to change your home phone number online:

  • Go to Access.SMU and log in

  • Click on Employee Self-Service

  • Click on Personal Information

  • Click on Change Phone Number

  • Type in the new information and click Save

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How to change your business phone number online:

  • Go to smu.edu/its

  • Click on Online Support Center on the left hand side of the page

  • Enter your login information

  • Under Additional Services click Update Your Business Phone Number

  • Enter the required information and click submit

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Marital Status Changes

How to change your marital status:

  • Marriage: send an email to benefits@smu.edu with your name, SMU ID number, and marriage date.

  • Divorce: bring your divorce decree to the Department of Human Resources, Benefits Office in Expressway Tower, Suite 200.

*Be sure to complete a new W-4 form with Payroll or online through Access.SMU

*There is a 31 day limit to add/delete dependents from the date of the marriage/divorce

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Name Changes

How to change your name:

  • If your name has changed due to marriage or divorce please bring your social security card with the new name on it to the Department of Human Resources, Benefits Office in Expressway Tower, Suite 200.

  • If you would like an ID card with the new name go to the Pony Express Office in Hughes-Trigg Student Center.  Let them know you have changed your name with Human Resources and they will give you a new card at no charge.

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Other Personal Information Changes

How to change other personal information:

  • Send an email to Human Resources

  • Be sure to include your name, SMU ID number, and the nature of the change

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