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INFORMATION TECHNOLOGY SERVICES

Service Index

About ITS---Information about Information Technology, Staff, Location, Mission Statement and Organizational Structure

Access.SMU--- Information about the Access.SMU online system used for all personal and university information such as grades, class schedules, payroll and benefits.

Account Information:  Information on the various accounts provided by ITS.

Administrative Systems Training: Training information for Access.SMU, SMU Financials and SMU Budgets

Blog: Information on the SMU Blog server and how to request and use a blog

Classroom Technology Support- Information about technology resources in the classrooms and how to request support or training

Computer Corner: On Campus computer store offering great discounts on software and hardware

Computer Labs- Information about the various computer labs on campus, platforms, hours and printing in the labs

Departmental Computer Orders: information for Faculty and Staff ordering computers for use at SMU

Documentation- Index of all configuration documents for the various services (email, network connections, etc)

Downloads- Links to the various software downloads such as Frontpage, CounterSpy etc

Email- information about the SMU email system, Webmail, configuration options, mailbox quotas etc

ePayment Services:  Information on the electronic payment processing at SMU

Help-- Requesting help, support issues and service level agreements

How To-- Various instructions and tips for Word, Excel, Outlook, Entourage and other applications

Information Security- Policies, procedures and information about security issues pertaining to technology and the storage of your data

Mac Computer Tips: various computer tips for Macintosh users

Mailing Lists- Information on the Mailing list application, how to request a list, and online tutorials for administrators

Network Drives- Information on network storage available to faculty and staff

Off Campus Connections- Information and configuration instructions for SMU PPP (dial up connection ) and SMU VPN for off campus faculty, staff and students

On Campus Connections- Information and configuration instructions for on campus ethernet and wireless connections

Passwords- Information about password requirements, how to reset your password, online password reset tool and helpful password hints

PC Computer Tips: Helpful tips for Microsoft Windows

Podcasting: Information on SMUCAST: Podcasting at SMU

ResNet- Information for students living in the residence halls or fraternity houses about on campus connections, computing requirements etc

Software-  Information on software license agreements for faculty, staff and students and special discounts for each

Software Training Classes-- Class schedule, courses etc for faculty and staff training

Spam- Information about Spam, how ITS blocks spam on the servers and statistics on how much spam is being trapped

Spyware- Information about Spyware and Free download of CounterSpy anti spyware software for PC

Technology News- ITS publishes an online newsletter that contains project updates and helpful tips and information on a variety of computing topics

Telephones-About the campus phones, long distance service, voicemail instructions, cellular phones and faxing

Virus- Information on current viruses, anti virus software and what to do if your computer is infected

Web Publishing- Information on requesting and building webpages, forms, quota information etc

Wireless Networking- Information on wireless coverage on campus, configuration instructions and wireless map

 

 

 

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