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INFORMATION TECHNOLOGY SERVICES

Configuring a SmartPhone for SMU Email

The configuration for each phone is slightly different based on the various models, carriers and email clients.  The following page provides the basic information that is needed for the more popular devices.  Please remember to secure your phone with a password once you have configured the email account. Otherwise, an unauthorized person may gain access to your email account and any messages or attachments contained within.

Important Note for Faculty and Staff:  ITS  supports only Windows Mobile and Palm OS Devices for enterprise email use.  Blackberry and Apple iPhones are not able to receive "over the air" calendar, contact and task information.  This information is only available when tethering the device to your computer. We DO NOT recommend these devices for campus enterprise email use.

iPhone

Blackjack with Cingular

Exchange (To Download Calendar, Contacts, E-Mail, and Tasks from Webmail)
Start > Active Sync
Within Active Sync, select Menu > Add Server Source
Enter the Service Address: webmail.smu.edu
Click Next.
For the following fields enter:
Username: 22593146
Password: SMUPassword
Domain: SMU
Click Next > Finish
To access the email, click on Home > Messages > Outlook Email

POP
Username: SMUID#@smu.edu (00000000@smu.edu)
Password: SMU Webmail Password
Incoming server address: pop.smu.edu
Outgoing server address: smtp.smu.edu
SSL Required on both incoming/outgoing if prompted.
 
IMAP
Username: SMUID#@smu.edu (00000000@smu.edu)
Password: SMU Webmail Password
Incoming server address: imap.smu.edu
Outgoing server address: smtp.smu.edu
SSL Required on both incoming/outgoing if prompted.

Blackberry Models

 For Online Internet Setup you will need to login to your Blackberry Account at the following address for different service providers:

Cingular/AT&T                                               https://bis.na.blackberry.com/html?brand=mycingular

T-Mobile                                                         http://www.t-mobile.com/bis/

Sprint/Nextel                                                 http://sprint.blackberry.com/

Verizon                                                           https://bis.na.blackberry.com/html?brand=vzw

 Exchange
After logging in, in the email setup section, insert the information as follows:
Email Address: SMUID#@smu.edu (Example: 00000000@smu.edu)
Password: Your SMU Webmail Password
*The settings will then automatically be detected. After setting up the email, it will take up to 20 minutes for the email on webmail to download to your phone.
*You can also edit the account online after creating it to display your Full Name and your reply to address.
 
POP
Username: SMUID#@smu.edu (00000000@smu.edu)
Password: SMU Webmail Password
Incoming server address: pop.smu.edu
Outgoing server address: smtp.smu.edu
SSL Required on both incoming/outgoing if prompted.
 
IMAP
Username: SMUID#@smu.edu (00000000@smu.edu)
Password: SMU Webmail Password
Incoming server address: imap.smu.edu
Outgoing server address: smtp.smu.edu
SSL Required on both incoming/outgoing if prompted.
 
Cingular 8125
 
Exchange Setup
You will be prompted for your email address:  The user name should be your SMUID#@smu.edu. (Example: 00000000@smu.edu.)
If prompted for a password, enter your webmail password. If the Auto Configuration Fails
 
POP
Username: SMUID#@smu.edu (00000000@smu.edu)
Password: SMU Webmail Password
Incoming server address: pop.smu.edu
Outgoing server address: smtp.smu.edu
SSL Required on both incoming/outgoing if prompted.
 
IMAP
Username: SMUID#@smu.edu (00000000@smu.edu)
Password: SMU Webmail Password
Incoming server address: imap.smu.edu
Outgoing server address: smtp.smu.edu
SSL Required on both incoming/outgoing if prompted.

Treo Setup Any Service Provider
 
Exchange Active Sync through Versa Mail
Name of the Account: SMU
Mail Service: Exchange Active Sync
User Name: SMUID#@smu.edu (Example: 00000000@smu.edu)
Password: SMU Webmail Password
Email Address: emailid@smu.edu
Mail Server: webmail.smu.edu
Palm OS


POP
Username: SMUID#@smu.edu (00000000@smu.edu)
Password: SMU Webmail Password
Incoming server address: pop.smu.edu
Outgoing server address: smtp.smu.edu
SSL Required on both incoming/outgoing if prompted.
 
IMAP
Username: SMUID#@smu.edu (00000000@smu.edu)
Password: SMU Webmail Password
Incoming server address: imap.smu.edu
Outgoing server address: smtp.smu.edu
SSL Required on both incoming/outgoing if prompted.
 
Motorola Q
Exchange
Step by Step reference guide for Active Sync:
http://direct.motorola.com/ENS/q-email-setup-activesync.asp?Country=USA&language=ENS&productid=30419
Mail Server Address: webmail.smu.edu
Domain: SMU
Requires SSL connection to the mail server
Username: SMUID# (00000000)
Password: Webmail Password
 
POP
Username: SMUID#@smu.edu (00000000@smu.edu)
Password: SMU Webmail Password
Incoming server address: pop.smu.edu
Outgoing server address: smtp.smu.edu
SSL Required on both incoming/outgoing if prompted.
 
IMAP
Username: SMUID#@smu.edu (00000000@smu.edu)
Password: SMU Webmail Password
Incoming server address: imap.smu.edu
Outgoing server address: smtp.smu.edu
SSL Required on both incoming/outgoing if prompted.
 

 

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