VIPs - Very Important Ponies 

Some of our VIPs this month are:

Kelly McMillan, Monica Gomez, and Leann Jenke volunteered their time to help with the Opening Convocation.

Peggy Park - student quote, "Peggy Park is awesome and is extremely professional and knowledgeable."

Pat Woods - has worked hard in the trenches with her staff, helping to pull the load.  Thank you for your hard work and all of the great food.

Darrah Rippy - deserves a gold star or at least a huge thank you for the scheduling tips she's been sending via email.  Since we (the schools) do scheduling infrequently and the process is still relatively new, not to mention labor intensive, it's easy to forget some steps.  Her tips are really helpful!

Chris Salone helped June get materials back to the office after an event.  Thanks, Chris.

June Hagler - assisted by seeing many students and parents during an AARO day that was very busy.  She is always willing to help us whenever we need her.

Laura Del Rio - worked for two days, making phone calls and staying late to help a colleague with a problem.  She did not stop until the problem was solved.  I don't have words to thank her.

Summer Kokic - took the time to help another area interview for a technology job.  She was very well prepared and added much to the selection process.

Laura Del Rio - ended our frustrations during AARO and made our situation bearable -- even a joy.

Stephen Forrest - brought Student Financial Services wonderful, yummy brownies during our busy time.  Thank you.  We really appreciated it.

Give Us a "10"
The Daily Campus not withstanding, many of our customers gave us a "10".  Here are a few of the comments they made.
Delaine Ringel - did a terrific job!  She not only helped me with my small balance problem, she answered my random questions and was kind enough to take the time to print my schedule. - Very professional.

James Swenson - was very nice.  I was really pleased with how patient he was, because I asked a lot of questions.

All of your account reps were very helpful and friendly!  Also they seemed to be extremely diligent workers.  Good job, great service.

Chris Salone - excellent service when dealing with someone outside his own caseload.  Chris was damn good.  He didn't know much, but he found the answer for me. - Chris is more than a 10 -- he's absolutely fabulous!  - Chris did an excellent job helping me and was very thorough.  I've made many phone calls to other staff but Chris was consistent and a great resource to fix my problems.

Lilly Rose - was very, very nice and very helpful.  She tried to help me in every sense and though it was late and doors were closing, she helped me to get my transcript that same day.  - Thank you very much for being so nice, sweet, and helpful.  - Lillie Rose is terrific!  She was very helpful and understanding.  Thank you. - Thank you.  As a parent I appreciate your service.

Accomplishments in Enrollment Services this summer
This summer the Division of Enrollment Services has seen much success with new innovations and continuing services for students.

What's New in Enrollment Services 
Web Registration - 6600 students register for classes through ACCESS.SMU.  Students in AARO where shown how to enroll and make changes to their schedules through ACCESS.SMU while meeting with their advisor. 

Student Accounts - provided electronic options.  Students can View Your Account through ACCESS.SMU to get the most up to date information on charges.  Families can pay their account through WEBPAY and students can have their refund transferred directly to their bank account.

Cancellation Process - has been transformed into an electronic process that provides information in real time and removes negative service indicators automatically when the student's account balance is zero.

Graduate/Profession Financial Aid Counselors - are available to students in offices in Storey Hall and Fincher.  Winn Perdue works with Law, Dedman, and MLA students and Barbara Waters works with MBA, Theology, Arts, and Engineering graduate students.

SMU as Lender - program has exceeded all expectations and provides graduate and professional students with a loan option that folds back the processing fee so that student receive a 100% of loan funds through this program.

Midwest Regional Recruiter - is now located from a Chicago base.  Jill Sangle will represent the Undergraduate Admission office from Saint Louis to Milwaukee.

Continuing Excellence
May Commencement - saw 1742 students receive degrees.

Transcript Evaluation - was done by the Transfer Admission and Records staff.  More standardization of evaluation has made the process more efficient.

First Year Student Profile - shows that students admitted to SMU have stronger and stronger academic skills and preparation. 

DIVISION MEETINGS
Next Division Staff Meeting
October 2 - 8:30am H-T Forum

Division Highlights

Important Dates
Hour Audit - September 6,
SMU v TxTech - September 7
Freeze Date - September 13
SMU at TCU - September 14
SMU at OSU - September 21
Official Stats for fall - Sept 27
SMU at Hawaii - September 28

Important Information
A student electronically copied an unofficial transcript generated through ACCESS.SMU, altered it and presented it to his mother.  His mother questioned why this transcript was different than the information she had received from SMU.  The Registrar's Office filed a disciplinary case and the student was found responsible for altering his transcript.  The student was suspended for one term and his ability to logon to ACCESS.SMU has been removed indefinitely. 

Blanton Building Update
We're off and digging!

Survey Card Comments from Perspective Student

I feel SMU is a prestigious university that will help fulfill all my aspirations of becoming a successful individual.

Your admission/marketing materials are great!

Thank you for the efficiency and organization with which your admission committee handles applications.

SMU really stood out as one of the best schools in terms of the quality of its recruitment efforts.

Personal attention was very attractive.

SMU was by far our best experience in our college search.  The tour of campus and information session that we attended was also very helpful.  We have another daughter who will be applying in a few years and we hope our finances have improved enough to seriously consider SMU once again.  Thank you so much for all the assistance during this exciting process.

Financial Aid Counselor was very helpful.

Our tour guide was extremely nice and informative.

I appreciate the patience of the transfer admission staff . . . Attention and concern was shown when I visited the campus.

Advisors like Ginger and Irma played a positive role in my decision to attend SMU.

My experience with transfer admissions was positive and the sincerity and effort put forth by all I came in contact with was the main reason I chose to attend.

Barrie Glasscock was exceptionally helpful.

The service and help at the enrollment services was very good.