Employment Opportunities

The following are some representative job openings related to the Dispute Resolution field.  These are provided as a reference and a tool for the SMU Dispute Resolution students.

CURRENT POSITIONS:

  Chief Circuit Mediator,
 

Case Administrator: American Arbitration Association , ADR Mediator, Manager- Kennesaw State University,

  Director of Intake and Case Management, Alternative Dispute Resolution (ADR) Program Manager, Program Support
 

Vice President for  EducationExecutive Director Position  Sr. Director, Mediation ProgramOmbudsman

   Manager, Mediation Services, The World Bank Senior Peace & Conflict Policy AdviserDirector of Mediation,
 

Conflict Specialist, Democratic Republic of the Congo,   Program Assistant - Centre For Peacebuilding in Sanski Most, Bosnia and Herzegovina,   Early Recovery Advisor, - not specified - (Africa, Asia, CIS, in post conflict or disaster situations)

 

Manager, Program & Training in Restorative Justice and Family Group Decision Making Children's Division,

 

Deputy Assistant Secretary for Resolution Management ,   Conflict Management Specialist  Staff Assistant for ADR Programs

 

Manager, Conflict Management / Dispute Resolution Services Supervisory Human Resources Specialist (Labor Relations)

 

 Staff Assistant for ADR Programs,  Researcher European Forum for Restorative Justice Program Manager environmental conflict resolution (ECR) ,   Director of Programs, Western Justice Center Foundation Executive Director, Peace and Justice Studies AssociationAssistant Dean of Mediation, Supervisory Congressional Specialist Superior Court of California County of San Mateo Mediation Coordinator Program Manager, Transportation Sector,   Africa Center for Strategic Studies

 

Change Management - Consultant Dispute Resolution Specialist- The Bureau of Land Management (BLM) , EEO Manager,

   
   
 

Chief Circuit Mediator Job in WASHINGTON, DC

Vacancy No.

USCA-08-05

Department

US Courts

Salary

$115,317.00 to $158,500.00

Grade

15 to 16

Perm/Temp

Permanent

FT/PT

Full-time

Open Date

8/14/2008

Close Date

9/30/2008

Job Link

Application instruction listed in job description

Who may apply

Public

Locations: WASHINGTON, DC

Job Description (Please follow all instructions carefully)

Department: Judicial Branch
Agency: US Courts
Job Announcement Number:
USCA-08-05

Chief Circuit Mediator
Salary Range: 115,317.00 - 158,500.00 USD per year
Open Period: Thursday, August 14, 2008
to Tuesday, September 30, 2008
Series & Grade: JS-0241-15/16
Position Information: Full-Time  Permanent
Duty Locations: 1 vacancy - Washington DC Metro Area, DC

Who May Be Considered:
Applications will be accepted from United States citizens.
Job Summary:

This position is under the supervision of the Circuit Executive and works with the judges of the courts to continually improve the programs.

Major Duties:

The Chief Circuit Mediator manages mediation programs to serve the U.S. Court of Appeals for the District of Columbia Circuit and the U.S. District Court for the District of Columbia. The Chief Circuit Mediator selects, trains, advises, and mentors panels of distinguished lawyers who serve as volunteer mediators for the programs. The Chief Circuit Mediator also conducts mediations, represents the program to the public, and supervises the program's professional and support staff.


Qualifications:

Significant training and experience in mediation. Comprehensive understanding of the dynamics, costs, impacts, and strategies of the litigation process. Strong service orientation with excellent analytical, organizational, interpersonal, and communication skills. Must also have a minimum of five years of progressively responsible litigation experience, a substantial portion of which involved cases in federal trial and appellate courts. Litigation experience with Federal entities is preferred. Demonstrated success in program management including continuous evaluation, planning, and execution is also preferred.

Must have a law degree from a law school accredited by the American Bar Association and be a member in good standing of the bar of a state, territory, the District of Columbia, the Commonwealth of Puerto Rico, or a federal court of general jurisdiction.

How You Will Be Evaluated:
You will be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to site specific examples of experience, explain exactly what you did, and the outcome.

Benefits:

For information concerning benefits, you may contact Valory Miller, Personnel Specialist, at 202-216-7298.

How To Apply:

Submit via an attachment to an e-mail a cover letter, resume with salary history, and a brief statement discussing a case you successfully mediated and a case in which the mediation did not result in a settlement, to Steven Gallagher, Deputy Circuit Executive, at : Steven_Gallagher@cadc.uscourts.gov. A single pdf document is preferred but a single WordPerfect or Word document is acceptable.


Contact Information:

Steve Gallagher
Phone: 202-216-7340
Email: Steven_Gallagher@cadc.uscourts.gov
Or write:
U. S. Court of Appeals for the D.C. Circuit
E. Barrett Prettyman US Crthse
333 Constitution Ave., N.W., Rm. 4726
Washington, DC 20001
US



Send Mail to:
U. S. Court of Appeals for the D.C. Circuit
E. Barrett Prettyman US Crthse
333 Constitution Ave., N.W., Rm. 4726
Washington, DC 20001
US
For questions about this job:
Steve Gallagher
Phone: 202-216-7340
Email: Steven_Gallagher@cadc.uscourts.gov
Control Number:
1314065

 

 

ADR Mediator

 

SALARY RANGE: 65,315.00 - 84,913.00 USD per year

OPEN PERIOD: Tuesday, August 19, 2008
to Tuesday, September 02, 2008

SERIES & GRADE: GS-0301-12

POSITION INFORMATION: Full Time Career/Career Conditional

PROMOTION POTENTIAL: 12

DUTY LOCATIONS:   1 vacancy - St. Louis Metro area, MO

WHO MAY BE CONSIDERED:   United States Citizens

 

 

JOB SUMMARY:

Are you interested in joining a prestigious professional agency? An agency whose work touches the lives of the American public in profound ways? An agency that is rated as one of the best places by job seekers? The mission of the Equal Employment Opportunity Commission (EEOC) is to enforce Federal legislation prohibiting discrimination in employment. Come, join us!

 

Conduct mediations of employment discrimination complaints filed under the statutes enforced by the Commission.   


KEY REQUIREMENTS:

  • U.S. Citizenship

MAJOR DUTIES:


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Counsel potential mediation participants and their representatives regarding mediation to enable them to make informed decisions.  Brokers and schedules the mediation and ensures all steps and documentations are complete.  Mediates disputes arising under Title VII of the Civil Rights Act of 1964, as amended, the Age Discrimination in Employment Act (ADEA), the Americans with Disabilities Act (ADA) and other related federal statutes.

QUALIFICATIONS REQUIRED:

For the GS-12:

In order to be considered qualified at the GS-12 grade level, you must demonstrate in your resume and responses to questions, at least one year of specialized experience equivalent to the GS-11 level directly related to the line of work of this position and which has equipped you with the knowledge and experience to successfully perform the duties of the position.

All qualification requirements must be met by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's web site at http://www.opm.gov/qualifications.

 

 
 

Subject: CRCMC is hiring Director of Intake and Case Management (deadline August 1)

CONFLICT RESOLUTION CENTER OF MONTGOMERY COUNTY
    Position Available: Director of Intake and Case Management 

The Conflict Resolution Center of Montgomery County (CRCMC) is a not-for-profit community mediation center whose mission is to help individuals, groups and communities in Montgomery County constructively manage conflict by offering collaborative problem solving services such as mediation, facilitation, community conferencing, and training. 

            CRCMC has created as a new position Director of Intake and Case Management to direct and participate in all activities related to the planning, organizing, and processing of requests for the services of CRCMC volunteers.  Examples of the specific duties of the position are:

 - Providing direction to staff and volunteers who are involved in such intake activities as communicating with the public regarding requests for CRCMC assistance, scheduling times and locations of mediations, assigning mediators, preparing files, and accomplishing necessary follow-up;

 -Make sure that there are staff and/or volunteers available to perform intake functions during all hours the office is open.  As needed, performs intake functions him/herself.

- Develop manuals and process documentations on intake procedures;

- Evaluate existing intake procedures, and implement such procedures as will improve their efficiency;

- Assure the timeliness and accuracy of manual and automated case tracking systems and data;

- Prepare required reports of intake and case management activities;

- Maintain mailing lists of volunteers and CRCMC partners;

- Serve as an information resource on intake processes for the CRCMC Executive Director and Executive Committee and Board; 

- Maintain such hours of work records as required to provide for the compensation of paid staff;

- Act as contact/liaison with CRCMC’s partners;

-Supervises and evaluates staff and volunteers involved in the intake process and mediations;

-Manages the offices’ phones, computer equipment, software, and databases.

-Performs other duties as assigned.

Qualifications

- Trained and experience as a mediator;
- Experience in office functions analogous to the intake processes of CRCMC;
- Proficiency with maintenance of automated and manual databases;
- Excellent knowledge of Microsoft Office applications, especially Word and Excel. 
- Excellent oral and written communications skills;
-Ability to supervise a team of paid staff and volunteers. 
-Spanish language desirable  

Salary: $43,000
Job Location:
Mid-County Regional Services Center,
2424 Reedie Drive,
Wheaton, MD

 To apply: Send cover letter and resume to chair@crcmc by August 1, 2008

CRCMC is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, age, sexual orientation, national origin, or disability.

 
 

Citizenship and Immigration ServicesDepartment: Department Of Homeland Security

Agency: Citizenship and Immigration Services

Job Announcement Number:
CIS-197696-SSC

 
 

 

SUPERVISORY CONGRESSIONAL LIAISON SPECIALIST

Salary Range: 57,171.00 - 89,085.00 USD per year

Open Period: Wednesday, July 02, 2008
to Wednesday, July 09, 2008

Series & Grade: GS-0301-11/12

Position Information: Full Time Career/Career Conditional

Promotion Potential: 12

Duty Locations: 1 vacancy - DALLAS, TX

 

Who May Be Considered:

Status Candidates (Merit Promotion Eligibles)

Job Summary:

 
U. S. Citizenship and Immigration Services:  Securing America's Promise

The United States of America is a nation built by immigrants. U. S. Citizenship and Immigration Services (USCIS) is committed to securing the promise of America for the thousands of qualified immigrants coming to our shores in search of freedom, liberty and opportunity. You can make a significant impact on immigrant's lives while protecting and securing our shores by helping qualified immigrants and refugees gain the promise and potential of legally living and working in the United States and becoming U. S. Citizens.  Contribute to the USCIS mission to maintain the integrity of our nation's immigration system and build on America's promise and foundation as a beacon of hope and liberty. 

To learn more about the mission of USCIS and detailed information about the work USCIS is responsible for please visit http://www.uscis.gov/.


Major Duties:

You will serve as the Community Outreach Office and serve as the focal point for communication between congressional staffers, community, civic and attorney groups, and various other organizations acting as advocates or aliens. You will be responsible for establishing and maintaining a proactive and mutually beneficial congressional liaison program. You will establish a system of contacts with public officials and with major non-governmental organizations, employer/employee groups, civil rights organizations, state and local human relations commissions, congressional offices, and civic and community organizations. You will provide assistance to public officials and community members by interpreting and clarifying immigration law, policies and procedures. You will provide technical information to assist in the submission of applications and petitions for immigration benefits. You will personally resolve and/or oversee the resolution of benefits-related issues that are generally pressing and sensitive. You will develop and write information materials designed to reach the general public through the news media and through the Public Affairs Office. You will develop communication plans by considering specific topics or aspects to emphasize the most effective media to use in communicating with intended audiences. You will establish and develop effective relationships with media representatives and public affairs personnel of specialized groups. You will evaluate the impact and effectiveness of communication plans and advises management if efforts should be discontinued, emphasis changed, or coverage expanded in improving communication between organizations and the organization regarding immigration matters.

 
 

 

   
 

Community Affairs Specialist Africa Center for Strategic Studies

 

SALARY RANGE: 47,639.00 - 107,854.00 USD per year
Management has the discretion to set basic pay anywhere within the salary range, dependent upon the applicant's qualifications and the availability of funds. Position is expected to be filled at the middle range of the pay band.

OPEN PERIOD: Thursday, June 26, 2008
to Thursday, July 03, 2008

SERIES & GRADE: YA-0301-02

POSITION INFORMATION: Full-Time  Permanent

 

DUTY LOCATIONS:   1 vacancy - Ft McNair, Washington, DC

WHO MAY BE CONSIDERED:  

Announcement D83098 is open to the public.  Prior federal service is not required.  Only citizens of the United States may apply.

 


JOB SUMMARY:

 

The Africa Center for Strategic Studies is a unique agency within the United States Department of Defense that serves as a link between military and civilians involved in the security sector from across Africa, Europe, and the United States.  The Africa Center’s main goal is to bring people together to create and maintain a global network of professionals with a shared commitment to addressing security-related challenges in Africa.  A primarily academic institution, the Africa Center organizes programs that allow participants to examine complex issues and seek their own solutions.  Although headquartered in Washington DC on the campus of the National Defense University, the Africa Center holds many of its seminars on the African continent. 

NOTE: This position falls under the Department of Defense (DoD) National Security Personnel System (NSPS). NSPS is a management system that compensates and rewards employees based on appropriate NSPS Career Group, Pay Schedule, and Pay Band. To learn more about NSPS, go to http://www.cpms.osd.mil/nsps/.


KEY REQUIREMENTS:

  • U.S. Citizenship
  • Background and/or Security Investigation required.
  • Designated and/or Random Drug Testing required.

Community Affairs Specialist


Additional Duty Location Info:  1 vacancy - Ft McNair, Washington, DC 

MAJOR DUTIES:


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Serves as the central point of contact, both internally and externally, for all Africa Center Community relations in selected African countries. Develops and maintains the Community Affairs Program in Africa. Establishes and sustains the Community Chapter program in Africa. Identifies and works with country liaisons to initiate and maintain in-country programs. Organizes Community events in Africa. Maintains records on Community members, to include updating contact information within the database and tracking individual professional development. Establishes relationships with U.S. Embassies in Africa and maintains correspondence with Community members. Writes reports/articles and community updates for the E-Bulletin and other ACSS outreach publications. Develops measures of effectiveness and other surveys and metrics to systematically evaluate chapter programs and products. Develops Community-related materials, including Community Lists, for the Africa Center staff and leadership team, as well as for Africa Center stakeholders and researches possible partnerships with academic or like institutions to sustain community activities in Africa. Initiates networking activities with the African diplomatic community, as well as NGOs and academic institutions in Washington, DC. Tracks and compiles data for Community Affairs section and prepares statistical reports for Africa Center stakeholders. Actively participates in the organization and implementation of special events and programs. Coordinates with adjunct staff to accomplish goals. Researches and participates in Africa-related events locally and present reports as necessary.  Assists with the planning and execution of various community events and meetings, and provides a wide variety of support tasks associated with the educational activities. Serves as a liaison between the Africa Center and event participants, and prepares and assembles event materials. Conducts basic computer and internet training.

 

 

Case Administrator: American Arbitration Association

Company Name

American Arbitration Association

Job Category

Legal; Clerical/Administrative

Location

Dallas, TX

Position Type

Full-Time, Employee

Experience

0-1 Years Experience

Date Posted

August 18, 2008

Administrative Case Manager. Exciting Opportunity to Grow with Us. $30,000 per year DOE.

A long established national organization has an immediate opening for a dispute resolution administrative case manager. Great work environment located in the North Dallas Galleria area. 35 hour flexible work week!

The American Arbitration Association, founded in 1926 is the global leader in Alternative Dispute Resolution Services. Please visit our website at http://www.adr.org for information about this exciting company.

Case Managers administer cases filed with the AAA for arbitration, mediation and other ADR services. We are seeking energetic, innovative customer focused people who want to work in a team environment. Case Management involves educating customers about our services, assisting customers and arbitrators or mediators in organizing a dispute resolution process that best suits the needs of each case, scheduling conferences and meetings and making sure administrative functions and processes are on track.

The position involves a great deal of communication by telephone, email and through our on-line services. Superior phone skills, experience writing business letters, excellent organization techniques, the ability to identify and meet customer expectations and attention to detail are essential! Candidates must also be experienced using Word, Excel and Outlook as well as be comfortable with learning new applications.

If you are interested in a career with the American Arbitration Association, please apply on-line, or email your resume and cover letter to:

Runnelsl@adr.org

 

 

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Change Management - Consultant

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Company:

Accretive Solutions

Location:

Dallas, TX 75038

Status:

Full Time, Temporary/Contract/Project, Employee

Job Category:

Project/Program Management

Industry:

Program Management;Project Management

Relevant Work Experience:

7+ to 10 Years

Career Level:

Manager (Manager/Supervisor of Staff)

Education Level:

Bachelor's Degree

  Accretive Solutions (formerly Horn Murdock Cole) provides accounting, internal audit, finance and information technology services to a broad range of public and private companies across the U.S. Positioned to compliment the core services provided by the big four public accounting firms, Accretive offers a way to respond to the internal demands created by rapid growth and expansion.

 Accretive provides a professional and experienced staff, knowledgeable in every aspect of internal auditing services. We have a wide range of skills that not only provide in depth assessments and successful implementations, but we also leave our clients with the tools to solve future problems and prevent them from reoccurring.

 Position Description:

Change Manager (CM) will be responsible for planning and managing organizational change, to include leadership/sponsorship alignment and involvement, stakeholder commitment and buy-in, transition and adoption of new processes and systems. Training and Communications are also included in the scope of the Change Manager. The Change Manager is responsible for ensuring that changes associated with a project is understood throughout the organization and that everyone affected by the change is able to adapt the changes. CM will be directly responsible for managing the change. The deliverables include but are not limited to:

  • Adhere to and utilize the the PMO CM methodology, processes, and pratices

  • Support the team development process

  • Lead and guide Leadership/Sponsorship Alignment and Involvement

  • Facilitate required communication support and tools

  • Conduct stakeholder analysis and management

  • Design and support organizational transition plan

  • Develop and deliver training for new roles and responsibilities

  • Assist in identifying and mitigating organizational risk

  • Develop and manage the overall CM project plan

 Experience Qualifications (Preferred):

  • 8 - 10 or more years work experience in Change Management

  • Experience and familiarity with business processes

  • Very good team player / net worker

  • Very good communication and leadership skills - persuasive, ability to communicate, effective listener – to all levels of the organization

  • Good Change Management skills including - coaching, conflict resolution, people values, delegation,  commitment, and transition planning and management

  • Training oversight, development and delivery experience is desired

  • Project Management experience preferred

  • Understanding of Six Sigma tools Preferred

 

 

Bureau of Land Management

Department: Department Of The Interior

Agency: Bureau of Land Management

Sub Agency: BLM - BUREAU OF LAND MANAGEMENT

Job Announcement Number:
WO-DEU-2008-0049

Overview:

Dispute Resolution Specialist

Salary Range: 58,206.00 - 107,854.00 USD per year

Open Period: Monday, June 02, 2008
to Wednesday, July 02, 2008

Series & Grade: GS-0301-11/13

Position Information: * This position will be filled on a full-time permanent basis, 40 hours a week.

Promotion Potential: 13

Duty Locations: 1 vacancy - Washington DC Metro Area, DC

 

Who May Be Considered:

Open To all Qualified Candidates - Must be a US Citizen

 

This vacancy is also being advertised concurrently under Merit

Promotion procedures.  To be considered under both announcements,

you must apply separately to vacancy number WO Merit-2008-0157.

 

Job Summary:

 

The Bureau of Land Management (BLM) administers 258 million acres of public land, most of it in Alaska and the western states of Arizona, California, Colorado, Idaho, Montana, New Mexico, Nevada, Oregon, Utah, and Wyoming. The Bureau of Land Management also manages public land in the eastern United States, with a State Office located in Virginia.  The Bureau is also responsible for 700 million acres of federally-owned minerals.  In addition to mineral resources, the Bureau manages forests, wilderness areas, wildlife, habitat and rangeland.  For additional information about the Bureau of Land Management, please visit our website at: http://www.blm.gov.

 

This Dispute Resolution Specialist (DRS) position is located in the Washington Office, Office of the Assistant Director, Renewable Resources and Planning.  The Bureau's ADR/Conflict Prevention

program is also responsible for development of policies, standards, and procedures for implementing numerous statutory and regulatory mandates associated with ADR and for providing field oversight for ADR projects on the ground.

 


Major Duties:

 

Responsibilities involve duties in support of the development and oversight of the Bureau's Alternative Dispute Resolution (ADR)/Conflict Prevention program, which include development of

Bureau national policy relating to natural resources, workplace, and contracting/acquisition ADR.  Responsibilities also include  developing policies, standards, and procedures; researching and analyzing judicial and administrative decisions; tracking field ADR/conflict prevention activities; providing technical assistance to the field; developing Bureau training; preparing evaluation methodologies; representing the Bureau with external stakeholders; and developing ADR strategies to ensure conflict prevention, management, and resolution.

 

 

 

EEO Manager  Department: Department Of Veterans Affairs

Agency: Veterans Affairs, Veterans Health Administration

Job Announcement Number:
666-70-2008


EEO Manager 
Salary Range:
 36,822.00 - 70,843.00 USD per year

 

Series & Grade: GS-0260-7/11

 

 

 

Who May Be Considered:

Applications will be accepted from current and former competitive service Federal employees, and people eligible under special hiring authorities.

Job Summary:

 


Major Duties:

The primary purpose of the position is to coordinate and manage the functions of the Equal Employment Opportunity (EEO) and Alternate Dispute Resolution (ADR) programs at the facility.  Of a secondary nature the position will also provide administrative support to the Integrated Ethics Program (IEP).  The position is organizationally located in the Office of the Director but on occasion may be collocated to other areas of the facility as necessary.  The Medical Center Director will provide overall supervision with technical assistance from the Integrated Ethics Program Officer (IEPO).

The incumbent serves as the principal advisor in the area of Equal Employment Opportunity (EEO), and provides oversight to the special emphasis programs such as Affirmative Employment, the Civil Rights External Programs, Alternative Dispute Resolution (ADR), and Diversity Management for the medical center director, product line executives, supervisors, and employees.  The incumbent is responsible to the medical center director for program development, administration, evaluation and advisory functions.  This position requires knowledge of Federal EEO regulations and principles, compliance and enforcement skills, administrative, management and consulting skills, and knowledge of Federal personnel administration.

The IEP consists of the three branches of the program; Consultative Ethics, Ethical Leadership and Preventive Ethics.  The incumbent will be essential in assisting with performance improvement initiatives, administrative functions and assessment functions of the overall program. 

Manages EEO Programs.  Develops guidelines, instructional methods, materials, etc., for facility EEO program areas. Manages and or provides technical guidance for facility special emphasis programs.  Encourages participation of organization's employees in EEO programs.  Provides unsolicited advice and guidance that is generally well received by special emphasis group(s), to enhance opportunities for the group.

Provides EEO Advisory Services.  Advises management in assigned organizations of EEO program requirements and established goals. Advises the management of an organization with a variety of complex situations not specifically covered by regulations about the legal requirements and established equal employment opportunity goals.  Advises management of a large, complex and/or diverse organization of the legal requirements and established goals.

Technical Advice on EEO Complaints Process.   Performs fact-finding and analysis work in a variety of discrimination complaints.  Provides management with in-depth technical guidance. Provides EEO counseling for employees and applicants for employment who believe that they have been discriminated against.  Explains EEO complaint procedures, including grounds for complaint and the complainant's rights.

Plans for Equal Employment Opportunities.   Establishes plans to enhance the employment opportunities of minorities and women.  Includes developing plans such as Affirmative Employment Plans (AEP) or Federal Opportunity Recruitment Plans (FEORP).  Determines under representation for assigned organizations or for a region.  Troubleshoots or leads the efforts to determine under representation for a large, complex and/or diverse organization or installation. Develops policy for and/or evaluates equal employment activities, or functions.

Manages ADR Program.   Coordinates the Alternative Dispute Resolution (ADR) Program, which is any procedure or combination of procedures voluntarily used to resolve issues in controversy without the need to resort to litigation. These procedures include, but are not limited to, assisted settlement negotiations, conciliation, facilitation, mediation, fact finding, mini-trials, and arbitration, that require an impartial advisor or neutral third party.  Ensures the ADR Program meets the requirements as set forth in EEOC MD-110, Appendix H.  These requirements are referred to as “core principles” and include the following: Fairness (which requires the following elements: Voluntariness, Neutrality, Confidentiality and Enforceability, Flexibility, Training and Evaluation. In addition, coordinates continual training for facility mediators to assure qualified mediators retain skills and are readily available to provide mediation.

Policy Review and Analysis.  Reviews new or proposed personnel policies, procedures and guidelines and makes recommendations to management on the need for changes in existing policies. Provides managers and employees with information and interpretation of the agency's personnel policies.  Analyzes changes to regulations, policies, etc., for impact on EEO/ADR programs.  Plans and implements actions to correct deficiencies identified by reviews.  Performs thorough analysis of agency policies and practices that inhibit the employment opportunities of underrepresented minorities and females.  Accurately identifies specific barriers that exist throughout the organization.  Identifies effective solutions to eliminate agency barriers.

Policy Development and Revision.  Develops new or proposed EEO/ADR policies, procedures and guidelines and makes recommendations to management on the need for new or modified policies for use throughout an agency installation. Provides adequate direction and recommends effective methods for developing formal plan(s) to enhance the employment opportunities of underrepresented minorities and females.  Provides timely advice and guidance when procedural and policy changes occur. Provides suggested methods for determining specific impact within the organization.

Provides Personnel Advisory Services.   Provides managers and employees with information about the organization's EEO/ADR policies, procedures, and guidelines. Provides managers and employees with information and interpretations of the agency's EEO/ADR policies, procedures and guidelines, when the issues addressed are of moderate difficulty requiring interpretation and adaptation of regulations and guidelines and/or the impact of the advice is limited to one component or site in a region or headquarters. Provides management with advice on the legal precedents and requirements of the equal employment opportunity program. 

Serves as technical representative for the personnel office in EEO complaints and grievances.  Provides guidance in discrimination complaints.  Evaluates the characteristics of the case and determine the validity of the complaint.  Recommends the appropriate agency position. Provides information and/or briefs management and union officials on EEO programs.  Ensures that information communicates agency policy and regulatory requirements.  Prepares case analysis in response to grievances.  Advises management of potential problems and recommends solutions that are appropriate for resolving the case.

Personnel Program Evaluation Work.   Plans, initiates, and/or conducts program surveys, studies, or evaluations. Independently responsible for on-site reviews of personnel actions or cases for a wide range of occupational areas.  Evaluates the correctness and propriety of the action taken in terms of its conformance to available guides.  Discusses actions considered to be inconsistent with available guides with the operating personnel office staff to discover the cause of the inconsistency and develops a mutual understanding of the guides as they apply to the cases in question. Develops methods of measurement that provide a valid assessment of the success of the equal employment opportunity program or related initiatives in accomplished established goals and objectives.  Ensures measurement methods adequately identify the impact of changes to serve as a useful tool for different levels of decision-makers. Takes appropriate action to correct any inefficient, inadequate, or invalid measurement methods.  Provides complete documentation of information accumulated from the measurement and the procedures established or changed as a result. Ensures that assigned equal employment opportunity programs meet requirements outlined in agency self-assessment guidance.  Analyzes and evaluates program, identifies problems or deficiencies, and typically provides workable solutions, and implements improvement plans to meet established goals and objectives.

Develops Proposals and Plans for Personnel Projects.  Develops and/or monitors proposals or plans related to the implementation of personnel programs or projects. Develops supplemental guides within the framework of more general guides to secure their more uniform application to specific equal employment opportunity problems with well-established precedents in the organization served.  Gathers and correlates a body of factual and opinion information and arrives at significant generalizations.  Develops and monitors action plans related to the implementation of these development projects.  Monitors progress and acts to resolve problems that will delay the project or to obtain necessary support for changes.  Develops proposals/plans for equal employment opportunity programs or practices of average scope, complexity, or difficulty.  Solutions are similar to ones, which have been used successfully in similar or related projects, requiring primarily adaptation of previous methods to the specific characteristics of the new project.  Develops and monitors action plans related to the implementation of these development projects.  Monitors progress and acts to resolve problems that will delay the project or to obtain necessary support for changes. Analyzes the impact, feasibility, practicality, and effectiveness of existing and/or proposed personnel guides and regulations. Analyzes policy, regulations and/or standards covering equal employment opportunities activities, or functions.

Personnel Standards and Regulation Development.  Performs program analyses for the purpose of developing personnel standards and regulations.  Identifies key equal employment opportunity policy and regulatory issues, designs analyses, evaluates alternatives, and makes recommendations to management officials. 

Ensures that policies and supplement are responsive, timely, and consistent with existing agency or OPM guidance or appropriate precedents.  Identifies priorities, designs analyses, evaluates alternatives, and makes recommendations to management.

Program Oversight.  Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives. Analyzes and prepares program status reports for review at all levels.  Establishes long and short-term objectives that are realistic and responsive to established equal employment opportunity goals and priorities. Keeps abreast of equal employment opportunity events occurring within and outside of the agency to anticipate the need for initiating action. Performs other related duties as assigned.

Integrated Ethics Program      

Performs Office Program Planning Work.