5 HUMAN RESOURCES
5.1 Recruit, develop, and retain an excellent and diverse staff.
5.1.1 Increase salaries and improve benefits to become more competitive
5.1.2 Continue to analyze all open positions in light of reduced SMU funds
5.1.3 Examine current structure in public services and determine the best way to fill current professional vacancies in light of enhanced focus on a faculty liaison model.
5.1.4 Continue to evaluate staff mentoring programs and expand where necessary
5.1.5 Continue to provide a forum to specifically support staff enrolled in library school
5.1.6 Provide training for cross-departmental work to provide efficient and effective delivery of services and processing of library materials
5.1.7 Continue to evaluate and streamline student worker hiring processes, provide training for student supervisors and improve student training programs
5.1.8 Continue to streamline and promote employee orientation and exit procedures
5.1.9 Continue to recognize staff for both individual and collaborative efforts
5.1.10 Continue to evaluate and streamline hiring procedures for permanent employees
5.2 Support and encourage professional development and training opportunities
5.2.1 Provide opportunities for timely and targeted dissemination of information from professional conferences and workshops
5.2.2 Promote staff retention and manager training through support of continuing education and staff development opportunities, including LEAD programs, HR Courses, CUL Mentoring Program, and technology and other training opportunities as appropriate
5.2.3 Encourage professional staff to stay abreast of library trends and services
5.3 Organize CUL staff to effectively support library services in partnership and across departmental lines
5.3.1 Assess user needs, workload demands, staff vacancies and building configurations to determine any restructuring of the organization and/or reallocation of staff as part of FLCC renovation planning
5.3.2 Enhance or strengthen relationships with other SMU Libraries and campus departments
5.3.3 Streamline workflow and policies across CU libraries, including cash handling procedures, gift processing and circulation policies/procedures
5.3.4 Continue to utilize vendor-assisted services for routine processing in order to redirect staff resources in the processing of priority gift collections
5.3.5 Take advantage of more vendor products and services e.g. OPAC browser software
5.3.6 Continue to focus on developing customized policies for providing services to CUL's many varied categories of users
5.3.7 Develop improved assessment and evaluation tools, including a historical statistical profile
5.3.8 Work with cohort organizations (such as ULG and ACRL) to collect library statistics
5.3.9 Continue active participation in SMU technology forums
5.3.10 Improve staff and policy manuals as needed
5.3.11 Work with the Meadows School of the Arts to develop appropriate budgetary support and building maintenance responsibility for the Hamon
5.3.12 Continue restructuring CMIT staff duties in order to emphasize support for the new Digital Center
5.3.13 Investigate ways to further consolidate and streamline all personnel/student hiring and tracking functions
5.3.14 Promote library internships with neighboring library schools and colleges
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