Claiming periodicals on ebsconet

 

 

This document is for EBSCO periodicals only. It is to be used as a guide by students and other personnel that are in charge of claiming missing or damaged periodicals. 

 

 

 

Step 1

• Search title in Serials Check-In.
• Click View Order.

This brings up the Purchase Order for this title. DO NOT MAKE CHANGES ON P.O.

• Select title by highlighting line item.

When a title is paid through a membership/combination there will be two Line Items on the Purchase Order. Highlight the membership/combination title.

• Click Details. This brings up Line Item window.
• Click Type tab.
• In the Vendor Title # field highlight and Copy (Ctrl+c) only the first nine digit number. Exclude the comma and last 2 digits found in this field (this is EBSCO's title number designation).
• Close Line Item window.
• Close Purchase Order.

 

Step 2

• Bring up EBSCONET page on the web:

http://www-us.ebsco.com/ebsconet/app/login.asp.         

• Log on to EBSCONET.          
• In Access Code field type in "DA7240000".
• In Password field type in password (ask supervisor for password).
• Click Login.
• Under Searching on the left hand side menu select Title Search.
• Under Search For in the first (1^st) field select Title Number.
• Under Search For in the third (3^rd) field paste (ctrl+v) EBSCO's title number designation, and click Search.
• Click More Information.
• Check status. Give suspended or delayed publications to supervisor.
• Click Claim button. This brings up Submit Claim page.
• In the Subscriber Code field, type in the code for the appropriate library.

 

01-Fondren Periodicals	04-DeGolyer Periodicals	09-BIC Periodicals
02-Science Periodicals	05-ISEM Periodicals	10-Hamon Newspapers
03-Hamon Periodicals	07-CMIT Periodicals	12-ISEM Newspapers

 

• In the Claim Number field, type ‘01’ for 1^st claim or ‘02’ for 2^nd claim.

Note: Periodicals are only claimed twice through EBSCONET. Direct periodicals that need 3^rd claim to our Library Liaison.

• In Claim Comments fields, type missing issue(s) that need claiming.

When a title is paid through a membership/combination, type title being claimed.

• In Claim Type field, select either of the following:

 

01-LISTED ISSUES NOT RECEIVED (For missing issues) or

04-DAMAGED ISSUE/REPLACE (For damaged issues received)

 

• Click Submit Claim button.

 

Step 3

• Go back to Serials Check-In.
• Type claim note in Check-In Note.
• Indicate date of claim, claim done through Internet, issue(s) claimed, number of times claimed, and your initials.

 

Example: 2^nd Claim v. 158, no. 25 on www 4-09-02/ab

Claim forms

Direct periodicals that need 3^rd claim to our Library Liaison.

• Complete claim form with appropriate information.
• Type claim note in Check-In Note.

 

Example: Filled out claim form for v. 158, no. 25 on 04-09-02/ab

 

 

 

                                                                                         

SG 05/30/2002

 

This page has been visited times since 04/05/05

 

For questions about the content of this page, please contact Sonia Graff sgraff@mail.smu.edu

This page is maintained by Angela Laack and John Milazzo.

Last updated 05/30/2002