Residents may submit requests for maintenance using the Facilities Services Work Order Management.
To submit a request:
- Go to the Work Order website, click on Residence Hall Work Request and log in with SMU ID and password if prompted
- Select your building in the drop down and click the >> icon
- Select your floor (last digit of the item) and click the >> icon
- Enter your name, phone number, SMU email address, room number and the description of the request.
- Click Submit Request when completed.
Example of help desk screen:
If you have questions or concerns about a work order that has been submitted, please contact Facilities Services at 214-768-3494.