Scheduling an Appointment

Scheduling an Appointment

Counseling and Psychiatric Appointments:

Counseling and psychiatric services are available for currently enrolled SMU students free of charge.

Appointments are available during regular business hours.

To schedule an appointment, use the Health Services Patient Portal or call the counseling front desk
214-768-2277 (CAPS).

Mustang Medical Services Patient Portal

Initial Appointments

Students new to counseling or who are returning after an absence of more than 3 months will need to schedule an initial triage appointment. These brief 30 minute appointments will allow you to be seen quickly, to have your needs evaluated, and to discuss your treatment options. Community referrals may be provided if that represents the most appropriate and best treatment.

  • Initial Triage Appointments are Monday through Friday 1:00 - 3:00 PM

Students may self-schedule their initial triage appointment by accessing the Health Services Patient Portal. You will be able to fill out the Client Information Form online. When you arrive at CAPS, you will be asked to sign the Consent for Counseling and Treatment Form as well as a HIPAA release. Please take time to read all Consent Forms carefully before signing.


If you wish to complete your online paper work at the health center, please arrive 30 minutes prior to your self-scheduled triage appointment (ie. if your appointment is at 1:00 PM please arrive no later than 12:30 PM).

Returning Clients

For those students who become clients of counseling, you will either schedule your continuing appointments with your clinician or you may call the center at 214-768-2277 (CAPS).  Compliance with keeping your appointments is essential. The health center has the option to refer your care to clinicians in the community if you repeatedly fail to show up or cancel appointments (without appropriate reasons). 

Mental Health Crisis - Seeking Immediate Help

If you feel that you are in a mental health crisis and need to be seen immediately, please come by the center during office hours (Monday-Friday: 8:30 – 5:00 or call 214-768-2277 (CAPS) to reach the clinician on call after business hours.

For emergency mental health services, click here.