Mediation and Conflict Resolution Services

Mediation Services

Mediation is a process in which an impartial third party assists disputants in finding a mutually acceptable solution to their dispute. Parties may use the SMU Conflict Resolution Center either before or after a lawsuit is filed. If parties agree to use mediation, they may contact SMU directly to arrange for a convenient day and time. Once a Lawsuit is filed, a judge may order mediation and appoint the SMU Center as the mediator. All parties involved in the dispute will then be contacted and mediation scheduled. 

How it works

Program alumni, faculty and current students who have completed at least 200 training hours as well as local dispute resolution professionals perform the mediations on a voluntary basis. There is a $100.00 per party administrative fee to reserve the date and cover the costs of scheduling.

Please contact our office directly to discuss group rates and special needs. The mediation itself will be conducted at no cost. A mediator, below, will be assigned to the case after it is scheduled. 

Mary Adams-Moe
Ashley Aguilar
Chris Allen
Todd Allen
Rebecca Arndt
Guilienne Audelin
Wade Baggette
Paul Bailey
Colleen Baker
Carolyn Barden
Anthony Blackburn
Courtney Boyle
Laura Bray
Marcel Brunel
Kristen Carlson
Beverly Cawyer
Dave Cichy
Rosemary Cichy
Gary Clayton
Leslie Cocke
Denise Coggiola
Maria Constantatos
Mike Costello
Mike Crayne
Mark Cunningham
Mia Daniels
Chad Davidson
Rahsaan Dawson
Jose De Haro
Annie Dutton
Ann Ellison
Robert Fielder
Jeff Forbes
Michael Frank
Brook Fulks
Amber Fulton

     Dana Garnett
Ron Gross
L.J. Johnson 
Martha Johnson
MaryAnn Kildebeck
Barry Kleckner
Kelly Knigge
Wendy Mayfield
Eric Mayrack
Patrick Montgomery
Ralf Mueller
Charlie Mulvey
Mohammed Nasim
Lindsay Nixon
Cathy Nolan
Sharon Parisi
Michael Perez
Leena Rishi
Zulema Rodriguez
David Russell
Jasmine Sanders
Lisa Sharp 
Robyn Short
Anne Shuttee
Ashley Stanley
Jane Stephenson
Monica Suarez
Jeffrey Thompson
Deborah Tomlinson
Anna Tshekeche
Dana Vaden
Venky Venkatraman
Ed van der Woude
Audrey Williams
Bob Williamson

Mediation ... is fair and neutral

Parties have an equal say in the mediation process and the settlement terms.  The mediator has no authority to impose a settlement without an agreement. During mediation both sides will be able to exchange information, express expectations and propose solutions for reaching resolution.  The mediator will facilitate this process by helping the parties communicate clearly and appropriately.

Mediation ... can save time and money

Litigation can be expensive, time consuming, and emotionally costly. Many mediated settlements, on the other hand, are completed in one meeting, often saving considerable time and expense. More complicated matters may necessitate multiple sessions before an agreement is reached.  Legal or other representation is permitted in all cases, but not required.

Mediation ... can be binding if agreement is reached

Mediation can result in a binding agreement to both parties. If an agreement is not reached, a lawsuit may then be filed. Or, if already in litigation, the case will revert back to the court.

Mediation ... is confidential

The mediation process is confidential. Confidential information provided to the mediator by parties during the mediation process cannot be divulged by the mediator.  Moreover, the parties’ settlement discussions cannot be used as evidence in any future court proceeding.

Mediation Schedule

Mediations are typically scheduled starting at 9:30 am or 1:00 pm, although other times can be arranged if necessary. The SMU Conflict Resolution Center office is open Mondays, Wednesdays, and Thursdays from 9:30 a.m. to 5:00 p.m.

Contact Information

If you would like to speak with someone regarding the process, or to schedule a mediation, please call the Center's coordinator, Angela Mitakidis, at 972-473-3486 contact us by email at to set a date and time. 

For the mediation request form, click here.

Private Practice Mediator Listing

If you are interested in contracting privately with a specific mediator, please see our Mediator Listing for details.  This list includes graduates from our program who are available as private practitioners, many of whom also volunteer at our mediation center.