Center for Dispute Resolution and Conflict Management

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Dr. Betty Gilmore

What doors will this degree open? 


Dr. Robert Barner

How does this coursework relate to my career? 


Professor Daniel Rainey

What opportunities does the program offer students in international dispute resolution? 


Tom Hartsell, JD

What type of practical experiences can be gained through our program? 

Are you interested in Study Abroad? The deadline to submit deposits to secure your seat is February 18.

the NEW Graduate Certificate in Healthcare Collaboration and Conflict Engagement

What We Do

The program provides in-depth study of conflict theory as well as ample options for further specialization in areas such as organizational conflict, social services conflict, international conflict and  dispute resolution in education. Students learn the arts of negotiation, problem solving, mediation, arbitration, systems design, and many other applications of dispute resolution. The program actively incorporates role-plays from varied aspects of human relationships to engage the student in class participation. These exercises provide students with the skill and training necessary to become adept at the art of conflict resolution.

Our Internship Advantage

Who We Are

The Dispute Resolution Program curriculum emphasizes the development of skills vital to the resolution of business, domestic, education, management, public policy, church, legal, and healthcare disputes. The quality and uniqueness of the coursework stems, in significant measure, from its multidisciplinary approach to the study of conflict management. Rooted in the social and behavioral sciences, the faculty and curriculum integrates such diverse fields as psychology, team building, law, sociology, management theory, organizational development, public policy, and economics.  Organizations are increasingly aware of the importance of conflict management processes and facilitating collaboration to enhance productivity, financial success, and personal satisfaction in their employees.  All of these factors indicate that dispute resolution is one of the most marketable skills in today’s world of business and commerce.

News and Events


Now Accepting Deposits for 2016 Summer Study Abroad
Take advantage of our incredible 2016 Summer Study Abroad opportunities in Geneva and Sarajevo! These are once-in-a-lifetime trips you can't find anywhere else. Scholarships available.

FOX 4Ward on Conflict Resolution
SMU DRCM faculty member Angela Mitakidis sits down with FOX 4's Dan Godwin to share simple, but effective techniques to keep disputes from escalating.

Putting Your Best Foot Forward in a Job (Or Intern) Interview - Insights from Dr. Barner
For better or worse, we live in an era of 15-second sound and video bites, where people tend to judge us by how we handle the first few minutes of the interview. Having said that, consider Dr. Barner's suggestions for putting your best foot forward in your next job interview.