Frequently Asked Questions (FAQ)
Q. How do I make an appointment?
A. Call 972-473-3456.
Q.
What happens after I call to make an appointment?
A. The
general therapy process is:
-Call
to
schedule
an
Intake
appointment
-Come
into
the
Center
for
Intake.
-Begin
meeting
with
your
counselor.
Q.
What
happens
during
the
Intake?
A.
You
will
get
to
see
the
Center,
meet
your
counselor,
and
complete
the
necessary
paperwork
to
begin
counseling
services.
Q. Is there a chance you won't take me (or my child) as a client?
A. Yes. After conducting the intake session, whereby the counselor gathers information about your (or your child's) specific issues, the Clinic Director will review the file. If the Director feels that you (or your child) would benefit from seeking the services of a more experienced counselor or a counselor who could continue your services for a long period of time, she will notify you personally and give you recommendations for another agency, clinic, or professional that might be more appropriate for your needs.
Q.
How
long
does
each
counseling
session
last?
A.
Sessions
last
50
minutes
for
adults.
For
young
children,
sometimes
the
session
will
be
shorter.
Q. How long will I come to counseling?
A. How many counseling sessions a person has varies (1+) based on individual need. What is important to know is that on your third session, your counselor will discuss a treatment plan with you so that your concerns and goals can be addressed on a timeline.
Q. Does coming to counseling mean that my problem will go away completely?
A. Counseling is a process of personal exploration and may or may not lead to major changes in your life problems, perspectives, and/or decisions. The exact nature of these changes cannot be predicted. Together, you and your counselor will work to try to achieve the best possible results for you.
Q. How often will I get to talk to the counselor if my child is coming to counseling?
A. You will have ongoing parent-consultations with your child’s counselor so that you will be able to get feedback on how the counseling is going for your child, ask any questions, and share concerns, thoughts, and other ongoing information pertaining to your child.
Q. How much does the counseling cost?
A. At the Center, our beginning fee is $45.00 per session with a sliding fee scale to make counseling services affordable to all. A reduction in cost is also given for multiple individuals in a family attending counseling.
Q. Does the Center bill insurance?
A.
The Center does not file reimbursement for insurance. However, a receipt will be provided to you should you decide to file yourself.
Q. What makes the Center unique?
A.
The Center is a State-of-the-Art-clinic offered through SMU!
The
counseling
is
provided
by
our
stellar
Master’s-level
Counseling
students,
who’ve
finished
the
majority
of
their
coursework
and
are
working
on
accruing
their
hours
for
graduation.
In
addition,
each
Master’s
student
is
under
the
guidance
and
supervision
of
seasoned
Doctoral
licensed
faculty
and
staff
at
SMU.
The
expense
of
the
counseling
services
at
the
Center
is
like
that
of
an
insurance
co-pay…without
having
to
involve
insurance
in
any
way
(i.e.,
unless
you
decide
to
file
for
reimbursement
yourself)!
Q. What is best part about coming the Center?
A. We have true compassion for whatever circumstance or life-stage issue may be occurring in your life. In times of strife, nothing takes the place of having a warm, understanding, safe, and knowledgeable person to assist you in making changes to overcome some of those hardships or confusing times. Whether it be your 5-year old child struggling with
anxiety or you, personally needing to work through some tough issues…whatever the circumstance(s), we are here to help in the best way possible (i.e., whether
by providing you with counseling services through the clinic or giving you other resource information).