Internship with the Frisco RoughRiders Baseball team:
Pictured Above: Brent Waldo (’13) and Drew Volpe (’11)
Brent Waldo
I spent my summer Sports Management Internship working for the Frisco RoughRiders, the Double-AA affiliate for the Texas Rangers. This was the key to beginning my career in the sports industry. Experiencing day-to-day operations at the ballpark, determining how successful sport organizations divide responsibilities, and encountering the aspects that make up the sports business world are all essential skills that will help in my future sports endeavors. One critical advantage of this internship was that the RoughRiders were a minor league team. This meant more intimate and hands on work for me.
My internship was in Ticket Sales. The most important lessons I learned during my internship were: thoroughness is an important skill to have while working with complicated systems; unsurpassed customer service is the key to successful business operations; asking for advice from insightful people is a good way to obtain knowledge; and that teamwork is essential in the sports world.
Overall, I was impressed and honored to work for the RoughRiders organization. It operated at a major league level portraying integrity, hard work, and the goal of excellence. They always stood by their mission statement: “Providing quality baseball with quality customer service.”
As an internship for any future sports management student, I would definitely recommend this organization for the spring or summer semesters. The staff and supervisors were very informative about everything in the organization. Anything I wanted to know or learn about, all I had to do was ask. They gave me very valuable information for my future career and I am very grateful for the experience that would not have been possible without the help of my esteemed APSM professors.