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Frequently Asked Questions

Course Evaluation FAQ's

Faculty Frequently Asked Questions

Instructors can receive real time updates on their course evaluation response rates through the user specific link you were emailed or through Blackboard.

We all want to have the highest possible response rates for course evaluations. Instructors play a pivotal role in helping improve response rates. Two great ways to improve response rates are to take time in class for students to complete evaluations (they can use their phones) and to tell students how important evaluation responses are for you to improve future offerings of the class.

Results for online course evaluations will be available a few days after the grade submission deadline each term.

All instructors and administrators will receive an email notifying them that results are available to view.

Users can download the results in PDF or Excel formats.

Results will be available to instructors, department chairs, deans, the Center for Teaching Excellence, and staff designated by deans and chairs.

No, student identifying information is removed by the software and no record is kept.

Contact the Help Desk at help@smu.edu.

Student Frequently Asked Questions

Faculty use the results to improve their teaching and planning for future course offerings.  In addition, student evaluations are a component of annual faculty reviews as well as tenure and promotion decisions.

Most courses are evaluated, but not all.  If you think you should have an evaluation for a course that is missing, contact the Help Desk to investigate.

You can use your phone, tablet, or computer.  When completing evaluations on your phone or tablet, we recommend using the user specific link that you received via email.

Your EvaluationKit dashboard will show that you have no active surveys to complete.

No. The system does not associate personal information with responses.

The system uses your login to identify your courses. The system does not associate responses with individuals.  Faculty and school administrators do not receive a list of students that completed, opt-ed out, or did not complete an evaluation.

The software tracks if you completed your evaluations, but separates responses from individual names.

Emails are sent to students who have not completed their evaluations. Login to EvaluationKit to confirm you fully completed and submitted all of your evaluations.

If the evaluations are still open, we can reset your evaluations.  Please contact the Help Desk.

No, once the evaluation window closes we are unable to reopen it.

Contact the Help Desk at help@smu.edu