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Office of Information Technology

Academic Technology Services Directors

The Academic Technology Service Directors serve as the primary liaisons and strategic technology partners housed within each academic unit to ensure that faculty and student technology needs are served and fulfilled by the Office of Information Technology.  While specializing in the teaching and research technology services relevant to each academic area, this team of embedded technology services directors advocate for the academic unit, support the university and work to integrate academic outcomes on SMU's shared technology platforms.  

Academic Technology Service Directors:

  • Provide primary support and consultation for Canvas, Zoom, Qualtrics and other eLearning systems and desired integrations
  • Assist with basic instructional design and online course-building
  • Consult on the integration and application of technology toward realizing instructional and research objectives
  • Supporting a variety of discipline-specific technology solutions that faculty need to create courses or improve student success
  • Ensure that desktop and A/V support service needs in each area are well-communicated and quickly fulfilled 
  • Lead and plan small to large-scale technology projects, initiatives and pilot programs
  • Deliver digital media consultation, support, training and production
  • Produce video and other course-related multimedia
  • Collaborate with faculty, staff and leadership to develop annual, unit-specific technology strategies
  • Survey students and faculty annually to identify and report regularly upon academic technology needs
  • Work to ensure that SMU IT services are well-aligned with academic objectives and desired outcomes
  • Manage and deliver technology solutions which meet faculty and student needs
  • Help inspire and demonstrate imaginative and future-forward technology solutions which stimulate teaching and research opportunities 
  • Partner with faculty and students in managing the rapidity of technology change over time
  • Training faculty to utilize technology more effectively