Give Now

Office of Information Technology

Contact Card

 Service Primary Contact
All general questions IT Help Desk
help@smu.edu
8-4357
Computer Support IT Help Desk
help@smu.edu
8-4357
Printing and toner ImageNet at imagenet@smu.edu
Network or internet support IT Help Desk
help@smu.edu
8-4357
Classroom or conference room support IT Help Desk
help@smu.edu
8-4357
Computer lab support IT Help Desk
help@smu.edu
8-4357
Web Presence
Marketing or existing site content: Site owner
New site: help.smu.edu
Software Support

The Help Desk is trained to provide support on many of the applications for both the administrative and academic communities at SMU. Questions and issues should be routed to the help desk first for resolution. If they can not answer the question or resolve the issue, they will route it to the appropriate experts for that application

Requests for new software or applications can also be made via the help desk and the appropriate contacts will be engaged.

Server Support
Existing servers: Individual currently supporting servers
New servers: Allen Hughes at 8-2840
HPC: Amit Kumar at 8-4969
 Shipping Address
Office of Information Technology
6185 Airline Rd.
4th Floor
Dallas, TX 75205