Refunds are issued whenever a student shows a valid credit on their student
Your current refund options are:
ACH (direct deposit) to go to a bank account. This is the
quickest and easiest way for you to receive your refund
deposited automatically back into your bank account. To set up
- Go to:
- Click on Self Service > Student Center > Under Finances (lower
left side of screen)
- Click My SF eSpace.
- Complete process to
enroll for ACH.
If ACH (direct deposit) is not preferred, a check will be
mailed to your current address listed on Access.SMU. Using this
method will take 7-10 business days for you to receive a refund.
Student account refunds are sent to the home address listed in
access.smu.edu and miscellaneous account refunds are sent to the
mailing address listed in access.smu.edu.
To contact us call: 214.768.3417 or email:
Refund Information & FAQ's
If the proceeds from student loans have been received by SMU prior
to the first day of class, and the student is eligible for a refund,
the office of Student Financial Services will begin
processing refunds for ACH (direct deposit) or mailing at the time
the proceeds are posted to the student's tuition account. Federal
regulations state that the earliest date a refund can be processed,
if the funds are on the tuition account are 10 days prior to the
first official day of class. Additionally, federal regulations
require SMU to process refunds within 14 calendar days from the
first day of class of the student's primary academic career. If
loans are received after the first day of class, please allow up to
14 days from the date the proceeds are applied to the tuition
account for your refund.
All refunds, except
PLUS loans and the SMU Monthly Payment Plan, will be made payable to
the student. Any outstanding debts to the University will be
deducted from the credit balance prior to issuing a refund.
Credit Card Refund:
If at any time a credit (financial aid, dropped course, or
overpayment) appears on your SMU account as a result of a credit
card payment, the refund will be credited back to your credit card
up to the amount charged. If any additional credit remains, we will
issue a refund for the student.
Similarly, if at any time a credit appears on your SMU account as a
result of a national wire payment the refund will be credited via
ACH (direct deposit) or check. However an international wire payment
will need to be refunded back to the originating bank account.
International Wire Refund
For International wire refunds please contact: Enrollment Services at email@example.com.
For more questions about refunds, please see the Frequently Asked Questions About Refunds page.