Beginning January 2, 2015 all student refunds will be issued in the form of a paper check and mailed. There will be NO ACH or automatic deposit available until further notice. All refund checks will be mailed to the HOME ADDRESS listed in my.SMU. Refunds for students with Higher One Payment Plans or Parent PLUS loans will be made payable to the bill payer or parent and mailed to the address on record. Checks WILL NOT be available for pick-up. It is the responsibility of the student to make sure that the address on file is accurate. You can verify and/or update your address under the Self-Service portal in my.SMU.
We apologize for any inconvenience this may cause. However, this is only a temporary situation. We appreciate your cooperation during this time.
Any credit on a student account that results from a student loan will be refunded to the student.
Parent Plus refunds will go to the parent unless SMU receives written notification stating for it to go to the student.