If you choose to withdraw from the certificate program, please notify us in writing (via email: firstname.lastname@example.org or fax 214-768-1071) prior to the start of the program. If a withdrawal request is received in writing more than three full business days prior to the first course start date students may receive a refund, minus a $250.00 processing fee.
SMU CAPE professional certificate enrollment is final as of 3 business days prior to first course start date and programs are intended to be successfully completed in full. After that date, you will not receive a refund if you withdraw or quit the course before completion. We do not provide prorated refunds or credits for partial certificate program completion. Students enrolled in a certificate program may have the option to transfer to another cohort; this option is outlined in the student terms and conditions of each program, pending space availability and time remaining to successfully complete their program. Students may also put funds in escrow for up to 12 months for use by themselves or someone else if withdrawing prior to program start date.
Failure to attend class does not constitute withdrawal.
All refunds will be made in the form of the original payment. Please allow up to six weeks to receive check refunds.
Full details are available on the certificate application.