Online training is available for many of the services and software supported by the Office of Information Technology. For your reference, the links below provide a combination of instructional videos and step-by-step documentation.
my.SMU (Access.SMU) Training
Security and training for my.SMU (Access.SMU) must first be approved by the Registrar’s Office or appropriate Module Lead. Managers may request security and training for their employee by submitting a Help Desk ticket. Please note, for security purposes the Training Team can only accept my.SMU (Access.SMU) training requests via the Help Desk ticket system. Instructions for selecting the appropriate form can be found here. Once the Training Team has received approval to train on my.SMU (Access.SMU), we will schedule the appropriate in-person or online training.
my.SMU (Access.SMU) Administrative Tutorials - Over 80 web based tutorials used for Academic Advising, Admissions, Campus Community, Financial Aid, Student Financials and Student Records.
my.SMU (Access.SMU) Self Service Tutorials - Contains over 50 step-by-step guides and tutorials for Faculty, Staff and Students. Staff will find the TIMEaccess resources helpful. Faculty information on Gradebook, processing grades, and advising is available. Students can access instructions for enrolling, updating personal information and viewing academic and financial information.
TIMEaccess: Bi-Weekly Supervisor - train now
SMU Financials- 20 web based tutorials used for Getting Started, Set-up and Defaults; Searching for Vendors, Vouchers, and Payments; Journals; and Additional Links: Accounting Concepts and Tips.
Online Systems Training
Before SMU Financials training can be taken an account request form must be submitted by your Financial Officer on your behalf. You’ll need to have your FO open a help desk ticket. They will need to complete the following items:
- Under IT Forms select Account Request
- select employee accounts,
- select Financial Accounts
- select New SMU Financials Account.
Once the managers of the Financial system receive the ticket, they will send it to us indicating which type of financials training you need.
Blackboard Online Learning Center (Courses.SMU)- Features online tutorials, instructional videos and other learning resources on how to use Blackboard's current Learning Management system.
Courses.SMU- Our homepage for Courses.SMU help and training
Inside.SMU - Over 75 training links providing a combination of instructional videos and illustrations.
Lynda - Over 2000 courses and 104,000 tutorials.
Mactopia - Find product help for Microsoft Office for Mac.
Microsoft Office Online Training - Browse through hundreds of helpful tips on your favorite Microsoft products.
Statistical Training- Academic Technology provides training and consulting every semester. Visit for course descriptions and consulting services. Note: Please click on the Statistical Consulting Tab on the Help page.