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IT Training

IT Training

Online Training & Documentation

Online training is available for many of the services and software supported by the Office of Information Technology.  For your reference, the links below provide a combination of instructional videos and step-by-step documentation.

We are currently upgrading my.SMU tutorials from the Access.SMU format. Please be aware that although the look and feel of my.SMU is different, the majority of the navigation and instructions for Access.SMU remain the same.


my.SMU (Access.SMU) Training

Security and training for my.SMU (Access.SMU) must first be approved by the Registrar’s Office or appropriate Module Lead. Managers may request security and training for their employee by submitting a Help Desk ticket. Please note, for security purposes the Training Team can only accept my.SMU (Access.SMU) training requests via the Help Desk ticket system. Instructions for selecting the appropriate form can be found here. Once the Training Team has received approval to train on my.SMU (Access.SMU), we will schedule the appropriate in-person or online training.


my.SMU (Access.SMU) Administrative Tutorials - Over 80 web based tutorials used for Academic Advising, Admissions, Campus Community, Financial Aid, Student Financials and Student Records.

my.SMU (Access.SMU) Self Service Tutorials - Contains over 50 step-by-step guides and tutorials for Faculty, Staff and Students. Staff will find the TIMEaccess resources helpful. Faculty information on Gradebook, processing grades, and advising is available. Students can access instructions for enrolling, updating personal information and viewing academic and financial information.

TIMEaccess: Bi-Weekly Supervisor - train now



SMU Financials- 20 web based tutorials used for Getting Started, Set-up and Defaults; Searching for Vendors, Vouchers, and Payments; Journals; and Additional Links: Accounting Concepts and Tips. 

Online Systems Training

SMU Financials

Before SMU Financials training can be taken an account request form must be submitted by your Financial Officer on your behalf. You’ll need to have your FO open a help desk ticket. They will need to complete the following items:

  • Under IT Forms select Account Request
  • select employee accounts,
  • select Financial Accounts
  • select New SMU Financials Account.


Once the managers of the Financial system receive the ticket, they will send it to us indicating which type of financials training you need.


Adobe Master Collection 
 Creative Tools Webinar Recording
 Creating Images and Icons Webinar Recording    
Excel Beginners Webinar Recording      
Beginner Handout: Online copy not available, contact for additional copies 
Create Custom Lists for Windows   PDF   
Create Custom Lists for Mac   PDF   
Convert Text to Columns (Windows & Mac)   PDF Tutorial 
Excel Basic Formulas   PDF  
Excel 2011 Keyboard Shortcuts  

Additional Excel Resources not covered in Beginners class      
Concatenate Text   PDF  
Creating Formulas Video Course      Tutorial
Creating Formulas Reference Guide   PDF  
List of Excel Functions   PDF   
Excel Advanced      
Excel Advanced Handout (Windows and Mac)   PDF  


 Beginner Step-by-Step
 Intermediate Layers Step-by-Step
 Intermediate Master Pages Step-by-Step
 Intermediate Styles Step-by-Step

 Introduction to Inside.SMU Webinar Recording      
 Permissions Webinar Recording
 Lyris Email
 Webinar Recording
 Apple for Newbies Webinar Recording   PDF  
Mail Merge
Mail Merge Handout    PDF  
Outlook Productivity       
Office 2010 for Windows    PDF   
Office 2010 for Mac    PDF   
Office for 2013   PDF  
Password Reset Tool
Webinar Recording
Beginner's Intro to Photoshop    PDF   
Step-by-step    PDF   
Reference Guide       

Designing Engaging Content in PowerPoint 

Introduction to Sitecore Webinar Recording
Enhancing Sitecore with HTML Webinar Recording
Webinar Recording
Word Quick Reference Guide (Windows & Mac)    PDF   
Word 2011 Keyboard Shortcuts       
Word Advanced Handout (Windows)    PDF   
Word Advanced Handout (Mac)    PDF   


Blackboard Online Learning Center (Courses.SMU)- Features online tutorials, instructional videos and other learning resources on how to use Blackboard's current Learning Management system.

Courses.SMU- Our homepage for Courses.SMU help and training

Inside.SMU - Over 75 training links providing a combination of instructional videos and illustrations.

Lynda - Over 2000 courses and 104,000 tutorials.

Mactopia - Find product help for Microsoft Office for Mac.

Microsoft Office Online Training - Browse through hundreds of helpful tips on your favorite Microsoft products.

Statistical Training- Academic Technology provides training and consulting every semester. Visit for course descriptions and consulting services. Note: Please click on the Statistical Consulting Tab on the Help page.

Click Here for information on the OIT Computer Classrooms including reservation instructions, available software and directions.