Services

Software Licensing

The following applications are available for Faculty and Staff Managed Computers. For machines managed by Cox or Engineering, please contact your local technical support for distribution information.

Application Name

Platform

Source

Adobe Acrobat Professional XI Windows/Mac LANDesk
Adobe Creative Suites 6 with Creative Cloud  Windows/Mac LANDesk
Apple iWork ‘09 Mac LANDesk
ArcGIS 10 Windows Request
Eviews 8 Windows Request
FileMaker Pro 12 Windows/Mac Request
GAMS
Windows/Mac/Linux  REquest
HLM 7 Windows Request
MAC OS MAc Request
Maple 17    Windows/Mac Request
Mathematica 9 Windows/Mac

Click Here 

Matlab 2013 Windows/Mac Request
Microsoft Lync 2013 Windows/Mac LANDesk
Microsoft Office 2013 Windows LANDesk
Microsoft Office 2011 Mac LANDesk
Microsoft Project Professional 2013 Windows (Departmental Charge) Request
Microsoft SharePoint Designer 2007 Windows LANDesk
Microsoft Visio Professional 2013 Windows (Departmental Charge) Request
Microsoft Visual Studio 2013 Windows (Departmental Charge) Request
NAG Windows/Mac/Linux Vendor Website
contact the Help Desk for a license key 
Laptop Encryption Windows/Mac Request
SAS 9.4
Windows Click Here
SAS JMP Professional 15 Windows/Mac Click Here
SPSS 21 Windows/Mac LANDesk
Splus 8.2 Windows Request
SPSS Amos 21 Windows LANDesk
SPSS Modeler v 15 Windows LANDesk
Stata 13 Windows/Mac Request
Windows OS Windows Request

LANDesk Deployment Portal

All OIT Managed computers should have the LANDesk inventory agent installed by default.  This agent not only provides inventory tracking, but also assists in software deployment.  Applications that are available for faculty and staff to install without any additional cost are published to the deployment portal whenever possible.  This allows faculty and staff to install the software as needed and to choose the time of installation.

Accessing the Deployment Portal (Windows Machines)

  1. Click Start
  2. Click Programs
  3. Locate the LANDesk Management Folder
  4. Click the Desktop Manager icon
  5. Click The Software Deployment Portal button. This will display all available applications for your computer. Check the software package you wish to install.
  6. Click Deploy next to the appropriate software application

If the deployment portal does not appear or does not list any applications, you may need to reinstall the LANDesk agent.  Please contact the help desk for assistance.

Deployment Portal for Macs

  1. Click the Chevron icon in the upper right menu bar
  2. Select Software Portal
  3. Select the Software you wish to install
  4. Click Install

Help.smu.edu

Several software applications are available for faculty and staff but there are a limited number of licenses. These applications are not published to the LANDesk Deployment Portal to manage the licensing needs. If you need the application installed, submit a Get Help request.

  1. Login to https://help.smu.edu. When prompted to login, enter smu\smuid as the username.
  2. Click Additional Services
  3. Select the Software Application Request form
  4. Complete the required information
  5. Click Submit

Each request will be assigned to the appropriate group to authorize the installation for your SMU Computer.

Help.smu.edu

For several applications, a license must be purchased before the application can be installed. Once you have purchased the software, do the following:

  1. Login to https://help.smu.edu. When prompted to login, enter smu\smuid as the username.
  2. Click Additional Services
  3. Select the Software Application Request form
  4. Complete the required information. Click Submit

Each year OIT processes dozens of software renewals during the month of July to prevent interruption of services during the semesters. OIT has worked with each  vendor to schedule these updates as strategically as possible.  Applications that are subject to annual license renewals typically involve purchase requisitions, and may even require updates and/or verification of written contracts. Although many of the renewals are invisible to the campus community, certain applications that require annual renewals will also have advanced license expiration notifications or prompts at the client, often seen when launching the application prior to renewals being finalized. Unless you are experiencing a loss of functionality, client expiration  notifications can be safely ignored, as OIT manages and processes these licenses for you!

 

SAS and SAS JMP annual license renewals:

SID (license files) are delivered to OIT each July once the renewal process has completed. These files are placed into the SAS Software Depot, and made available via a link within securenet.smu.edu for manual download and renewal for all systems. Directions on how to run the manual license renewal can be found here.

Faculty and Staff may obtain copies of select software applications for installation on a home computer under the Work at Home rights.  This software must be removed from the home machines upon termination or retirement from the University.

Go to http://smu.onthehub.com to purchase and download your copy of the software.

Microsoft

  • Windows 7 and Windows 8 upgrade disks
  • Office 2013
  • Office 2011

**Please note, the help desk has several copies of Windows 7, 8 and Office 2011 at a discounted price. Please purchase those CDs from us rather than purchasing them from VarsityBuys.

Adobe

  • Creative Cloud

Mathematica

Sas 9.3 and JMP professional