About the Account
The SMU account provided grants access to the various technology resources. The username is typically your eight digit SMU ID number. In some cases, you will need to enter smu\ in front of your ID (ex:smu\0000111). Locker is the only service that uses the first part of your email address instead of the ID number (ex: cuser). Your account information including your password should never be shared with anyone!
Requesting an Account
For faculty and staff, an SMU account is created automatically. This general account includes
During the initial account creation process, each employee is granted the following:
- SMU password for logging on to the various resources
- SMU Email address
- Membership on either the faculty or staff bulk lists
- U drive network storage space
- Personal Locker storage
- Employee self service account for Access.SMU (ability to see paycheck and benefits)
- Faculty self service accounts (for faculty only-- to view class rosters and grades)
Additional access can be requested through the Online Support Center after the account has been created:
- Administrative access to Access.SMU, SMU Financials or SMU Budgets
- Access to AdminImages
- Network drive (V, T, Q etc)
- Website editing permissions
Sponsored Accounts
A full time benefit eligible employee may request a sponsored account for a vendor, contractor or guest via Online Support Center. Once the account has been created, the sponsor will be notified via email and a PIN will be provided for the new account. This PIN can then used by the sponsored account holder to activate the account at smu.edu/activate.
A sponsored account can also be requested for a new employee in the case where all of the job information has not been entered in Access.SMU to generate the employee account automatically. This type of account can be requested by a full time, benefit eligble employee via the Online Support Center and the new employee account will be set up for the interim time until all of the employee information has been updated in Access.SMU. The sponsor will receive an email with a PIN for the account and will need to provide that to the sponsored account holder to activate the account at smu.edu/activate. An SMU ID# is required to generate a sponsored account for an employee.
PINs for all sponsored account expire in 24 hours.
Generic accounts are not provided or supported by IT for security reasons.
Requesting Changes to an Account
Changes to an account including additional permissions or modifications to existing permissions must be requested by the supervisor via the Online Support Center.
Terminating Accounts
Supervisors are required to contact IT as soon as an employee has been terminated. Access to all accounts will be disabled immediately. Retired faculty and staff are eligible to maintain their email accounts. However, these should also be reported as permissions to the various resources required for their employement period must be removed.