In October 2008, Joe Gargiulo was named CIO of the Office of Information Technology. He was tasked with unifying IT services at SMU. Following many discussions with the various schools and departments, seven main strategies were identified in support of this initiative. They are:
Several years ago, OIT was tasked to “Unify, strengthen and coordinate IT services and resources increasing the effectiveness, efficiency and delivery through a collaborative approach and structure.” Unifying IT across SMU simply means that the various IT service providers need to complement, not compete with each other’s service offering. No organization can afford to provide duplicative services, especially during challenging economic times. It is not cost effective or customer mindful.
So what has been accomplished thus far?
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