Welcome
Welcome to the website for the Office of Information Technology at Southern Methodist University.
Our mission is to support and enhance the academic and administrative activities of Southern Methodist University.
To fulfill its mission, OIT provides computing, information processing, and communications resources to satisfy the needs of faculty, students, and staff, and offers comprehensive support services to help them use technology effectively and creatively.
OIT is dedicated to actively seeking input from it customers, understanding their needs and challenges, and working with them to implement appropriate solutions. In its leadership role, OIT is committed to creating and nurturing the vital information technology environment required for SMU to achieve its vision of excellence in education.
Please let us know what we can do to better serve you, the SMU community.
Joe Gargiulo
Chief Information Officer for Information Technology
OIT Departments
Academic Technology Services
Academic Technology Services, under the leadership of Bradley Boeke, is responsible for providing instructional technology support for all faculty. This team is responsible for course management (Blackboard) support, digital and online media development, as well as support for the statistical and mathematical software programs used by the various academic departments.
Application Development and Support Services
The Application Development and Support Services, led by Ron Lujan, consists of technical developers that offer programming and consulting for the SMU Financials, Access.SMU, SMU Budgets, AdminImages, and Voyager (PONI) systems on campus. This team is responsible for maintaining, interfacing and customizing the database applications as well as working with Systems to implement new phases of Access.SMU and PONI. The Applications team also provides web infrastructure support and development, and desktop database support.
Security
The Security team, under the leadership of George Finney, is responsible for implementing and monitoring a diverse security infrastructure to protect the University network and data. They are responsible for overseeing security investigations, copyright infringement and ensuring that all University servers and technology services meet security specifications.
Support Services
Support Services, under the leadership of Abby Kinney, is responsible for providing hardware and software desktop support, AV support for faculty and staff, departmental cellular phone acqusition and support, training, and general computing support to all users affiliated with the University. In addition the team oversees IT communication efforts and departmental Project Management coordination. The Help Desk is the central resource for reporting all computer, network and telephone problems. In addition, Support Services offers employee training for SMU Budgets, SMU Financials and administrative Access.SMU as well as software packages such as Microsoft Office, Adobe Creative Suite, HTML, and podcasting.
System Infrastructure Services
The System Infrastructure Services team, under the leadership of Allen Hughes, is responsible for providing servers, storage and systems software services for the university. Systems software services include enterprise database support, web infrastructure, unified messaging services, SMU account & access management, SMU ID Card support, hosted department applications, virtualized hosted systems, file storage services, server data backup services, content management support services, and collaboration systems support services.
Telecommunications Services
Telecommunications Services, led by Jesse Miller, is responsible for maintaining the campus wired and wireless network (including upgrading and installing network equipment), maintaining inside/outside cable plant, telephone and voice mail operations, and providing SMU directory assistance. Telecommunications provides long distance, calling card, and audio conferencing services for faculty, staff and students and is responsible for the campus wide cellular and cable services contracts. Jesse also serves on the SMU Emergency Management Taskforce.