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Health and Other Benefits

Health at SMU

Employee Assistance Program

Administered by Magellan Health Services

(877) 704-5696
Magellan Health Services Website


The Employee Assistance Program (EAP) is designed to provide confidential counseling and referral services for all full-time and part-time benefit-eligible faculty/staff and their eligible dependents. This program is administered by Magellan Health Services.

SMU pays the full cost of providing the EAP.

Benefits Available

The EAP offers counseling and referrals for help with situations including work stress, family issues, legal issues, financial problems, alcohol or drug dependency/abuse, and mental health issues. All benefit-eligible faculty and staff, as well as their dependents, are eligible for up to three (3) face-to-face counseling visits through the EAP. If further counseling is needed, an outside resource will be recommended by Magellan based on the issues involved and the individual's ability to pay. The cost of additional visits are covered under your medical plan.

Using the EAP

To use the EAP, call (877) 704-5696 (toll free) to obtain access to:

  • Free telephone assistance provided by a licensed professional counselor
  • Consultation and assessment with a licensed professional counselor

Online Resources

Visit Magellan Health Services for information on topics including:

  • Family issues
  • Work-Life balance
  • Stress
  • Health and wellness
  • Relationship issues
  • Grief and loss
  • Depression and anxiety
  • Alcohol or drug concerns


Can't find what you need?

Email Us Email us at benefitsu@smu.edu.
Call Us 214-768-3311