Frequently Asked Questions

Frequently Asked Questions (FAQ)

1. Where are you located?

2. What are your office hours?

3. Can you give me directions to your campus?

4. What do I need to do to add a new dependent to my benefits?

5. Who administers our Dental Plan?

6. If I lose my Blue Cross Blue Shield card, how do I get a replacement card?

7. When can I make a change to my Benefits?

8. When can I reenroll in the SMU Retirement Program?

9. How much does SMU contribute to my retirement plan, my check says I am contributing
8% or 10%?

10. Can I borrow from my Retirement account? Are any penalties involved?

11. I’m a new employee, how long do I have to enroll in the SMU benefit plans?

12. How do I change my address with Human Resources, Payroll and the Benefits
Administrators?

13. When do I need to complete a job evaluation form?

14. What paperwork do I need to complete for a promotion or job reclassification?

15. What paperwork do I need to complete to hire for a new position?

16. When are merit increases effective?

17. What are pay grades?

18. How do I apply for a job at SMU?

19. How do I check the status of a position for which I applied?

20. Who do I contact for a complaint/grievance?

21. I have just been hired at SMU, now what?

22. Who can I contact regarding Employee Relations?

 

1. We are located at 6116 Central Expressway, 2nd floor, Dallas, TX 75206-5162. Our building name is Expressway Towers (Central @ Yale Blvd.)